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Workforce Management Web Release Notes

Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
04/09/22 Update X X

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Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

As of April 9, 2022, this version of WFM Web contains a renewed certificate for signing Java code. The certificate provided in the previous release of this software expires on April 23, 2022. Continuing to use WFM Web after the expiry date might cause Warnings or Error messages to appear when you use Web for Supervisors Java-based views. (WFM-35265)

If you installed this version of WFM Web prior to April 9, 2022, Genesys recommends that you download and re-install the software to ensure that your version of WFM Web includes the updated certificate.

WFM Web has been updated to remove a potential vulnerability in links to contextual Help. (WFM-33143)

WFM now correctly applies filters in the WFM Agent application's Configuration > Browse Shared Transport view. Previously, if users entered symbols in the Filter by field from an existing shared transport name, WFM failed to apply the filter and produced no results. (WFM-32949)

WFM now correctly applies the selected filter in the WFM Agent application's Configuration > Browse Shared Transport view. Previously, selecting a filter other than the default filter in the Filter by drop-down menu, failed to apply the selected filter and incorrectly produced results for the default filter. (WFM-32948)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on April 11, 2022, at 16:41.
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