8.5.210.05

Workforce Management Web Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
03/16/18	Update			X	X	X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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In the WFM Web for Agents Time-Off module, agents can no longer incorrectly save multiple full-day Time-Off requests in a single day. Previously, if agents clicked Save multiple times when entering Time-Off requests, multiple identical entries displayed for the same day in the Calendar. (WFM-28632)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.210.05.

Supported Languages

See Release 8.5.x Translation Support.