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8.5.101.28

Workforce Management Web Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
07/29/16 Hot Fix X X X X

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Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


WFM Web no longer displays the message An unexpected issue occurred while processing this request. when a user logs out after a new window is opened and then closed. (WFM-25970)


The WFM Web for Supervisors interface no longer freezes when several windows are open and users are working/performing actions in these windows. (WFM-25924)


WFM Web's Schedule > Intra-Day view now consistently refreshes Performance data when switching between dates. Previously in some configurations, WFM Web intermittently failed to properly update the Performance data, and it did not match the Schedule data. (WFM-25916)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.101.28.

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This page was last modified on July 29, 2016, at 10:53.