Jump to: navigation, search

8.5.101.13

Workforce Management Web Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
10/28/15 Hot Fix X X X X

Helpful Links

Releases Info


Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


WFM Web now preserves the selected Performance target value in Web for Supervisors' Schedule > Intra-Day view, when the supervisors are switching back and forth between this view and other views in the application. (WFM-23900)


The filter in WFM Web for Supervisor's Calendar Items view now functions correctly, as designed. Previously, after items were selected for filtering, applied, and then restored to All checked:

  • The Filter icon did not change from red to blue.
  • Items in the Calendar table were not returned until the user clicked Get Data.
  • If the user navigated away from the Calendar view and then returned, an error occurred as follows: An unexpected error occurred while processing this request.

(WFM-23867)


WFM Web now uses Monday as the Week Start Day for en_AU and en_NZ locales, thereby displaying this information in a manner, to which users in Australia and New Zealand are accustomed. Previously, due to a bug in Oracle Java, some places in WFM 8.5.1 used Sunday for the Week Start Day in these locales. (WFM-23866)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.101.13.

Feedback

Comment on this article:

blog comments powered by Disqus
This page was last modified on April 26, 2016, at 14:14.