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8.5.003.20

Workforce Management Web Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
01/20/16 Hot Fix X X X X

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Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


WFM Web no longer produces the error message in the Web for Supervisors Forecast > Overlays view, stating that the total of the Distribution Value percentages does not add up to 100 percent, when in fact, it does. (WFM-25253)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.003.20.

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This page was last modified on April 26, 2016, at 13:23.