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eServices Options Reference

Welcome to the Options Reference for eServices. This document describes the configuration options for the following components of eServices:

Important
Genesys Engage Messaging for WeChat 9.0 entered End of Life (EOL) on April 30, 2020. It enters End of Maintenance on October 31, 2021, and reaches End of Support on April 30, 2022. If you have questions, contact your account representative.

Options for Social Messaging Server are described in a section of the Social Media Solution Guide.

Chapters on the eServices components that are not listed above are under development; refer to the eServices 8.5 Reference Manual for those components.

Important
Descriptions of configuration options provided in this Options Reference are definitive. Refer to the eServices 8.5 Reference Manual only for those eServices components that are not yet covered in the Options Reference.
This page was last edited on April 30, 2020, at 15:46.

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