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channel-abc-hub Section



  


driver-classname

Default Value: com.genesyslab.mcr.smserver.channel.abc.HubDriver
Valid Values: com.genesyslab.mcr.smserver.channel.abc.HubDriver
Changes Take Effect: After restart


Specifies the class name of the media driver for a specific media service.

inbound-route

Default Value:
Valid Values: Comma-separated list of endpoints
Changes Take Effect: After restart


Specifies the endpoints for inbound messages arriving from the media channel.
For example:
101:abc_endpoint -- endpoint for 'regular' interactions, which are processed in 'paging' mode
101:abc_endpoint, 101:chat_endpoint -- same as previous, plus additional end point that Chat Server uses to place interactions in 'chat session' mode

password

Default Value:
Valid Values: Any valid string
Changes Take Effect: After restart


Specifies the administrator user's password to access the Genesys Social Analytics cloud platform. Contact Genesys Customer Care to obtain the value of this option. This field should be set up once and not changed without first communicating with Genesys team. CRITICAL: Changing this field without taking care will stop the connection between your Social Engagement system and Apple Business Chat, and may cause a loss of data.

ucs-in-use

Default Value: true
Valid Values: true
Changes Take Effect: After restart


Allows the use of Universal Contact Server to save data. The option should be set to 'true'.

x-hub-apikey

Default Value:
Valid Values: Any valid string
Changes Take Effect: After restart


Specifies an access key that is used by the driver to access Genesys Social Analytics cloud API. Contact Genesys Customer Care to obtain the value of this option. This field should be set up once and not changed without first communicating with Genesys team. CRITICAL: Changing this field without taking care will stop the connection between your Social Engagement system and Apple Business Chat, and may cause a loss of data.

x-hub-baseurl

Default Value:
Valid Values: Any valid string
Changes Take Effect: After restart


Specifies the Genesys Social Analytics cloud platform URL. Contact Genesys Customer Care to obtain the value of this option. This field should be set up once and not changed without first communicating with Genesys team. CRITICAL: Changing this field without taking care will stop the connection between your Social Engagement system and Apple Business Chat, and may cause a loss of data.

x-hub-channelid

Default Value:
Valid Values: Any valid string
Changes Take Effect: After restart


Specifies a channel ID in Genesys Social Analytics cloud platform. Contact Genesys Customer Care to obtain the value of this option. This field should be set up once and not changed without first communicating with Genesys team. CRITICAL: Changing this field without taking care will stop the connection between your Social Engagement system and Apple Business Chat, and may cause a loss of data.

x-hub-pull-size

Default Value: 1000
Valid Values: min option value 1, max option value is 10000
Changes Take Effect: After restart


Specifies how many messages per request are pulled

x-hub-pull-timeout

Default Value: 1000
Valid Values: Any positive integer
Changes Take Effect: After restart


Specifies a delay (in milliseconds) between requests for messages from the Hub

x-hub-userid

Default Value:
Valid Values: Any valid string
Changes Take Effect: After restart


Specifies a user's email address associated with a channel in Genesys Social Analytics cloud platform. Contact Genesys Customer Care to obtain the value of this option. This field should be set up once and not changed without first communicating with Genesys team. CRITICAL: Changing this field without taking care will stop the connection between your Social Engagement system and Apple Business Chat, and may cause a loss of data.

x-media-subtype-chat

Default Value:
Valid Values: applebc
Changes Take Effect: After restart


Specifies the media subtype that is assigned to interactions that are submitted to Interaction Server by Chat Server based on incoming messages.

x-media-type-chat

Default Value: applebcsession
Valid Values: applebcsession
Changes Take Effect: After restart


Specifies the media type that is assigned to interactions that are submitted to Interaction Server by Chat Server based on incoming messages.

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This page was last modified on 29 March 2018, at 12:16.