Interaction Concentrator Options Reference

Welcome to the Options Reference for Interaction Concentrator. This document provides full information about all the configuration options that are set on the Interaction Concentrator application object and in Interaction Concentrator–related configuration sections on other objects, such as DNs.

Interaction Concentrator Application

Options for this component are contained in the following configuration sections:

• callconcentrator
• custom-states
• dbw-error-reactions
• filter-data
• http
• listeners
• log

Tip

In the summary table(s) below, type in the Search box to quickly find options, configuration sections, or other values, and/or click a column name to sort the table. Click an option name to link to a full description of the option. Be aware that the default and valid values are the values in effect with the latest release of the software and may have changed since the release you have; refer to the full description of the option to see information for earlier releases.

Power users: Download a CSV file containing default and valid values and descriptions.

The following options are configured at the application level (in other words, on the application object).

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Section	Option	Default	Changes Take Effect
Section	Option	Default	Changes Take Effect
callconcentrator	acc-proc-tout
callconcentrator	acc-queue-lifespan	5	Immediately
callconcentrator	acc-queue-size	500	Immediately
callconcentrator	adata-default-storage	public	After restart
callconcentrator	adata-extensions-history	none	After restart
callconcentrator	adata-reasons-history	none	After restart
callconcentrator	adata-spec-name	ccon_adata_spec.xml	Immediately
callconcentrator	adata-userdata-history	none	After restart
callconcentrator	advanced-ext-party-reconstruction	0	Immediately.
callconcentrator	agent-pstorage-name	apstorage.db	After restart

Showing 1 to 10 of 116 entries

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Other Configuration Objects

Switch

The following options are configured at the Switch level (in other words, on the Switch object).

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Section	Option	Default	Changes Take Effect
Section	Option	Default	Changes Take Effect
gts	call-deletion-timeout	30	Immediately
gts	delivered-flag	0, 2	After restart
gts	emulate-event-queued-extrp	-1	Immediately
gts	emulate-event-queued-rp	-1	Immediately
gts	emulate-event-queued-rq	-1	Immediately
gts	fix-time-stamps	0	After restart
gts	gcti-re-registration-tout	0 10	Immediately
gts	gls-acw-first	-1	After restart
gts	gls-associations-rule	-1, 0	After restart
gts	gls-enable-acw-busy	1	After restart

Showing 1 to 10 of 28 entries

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