Genesys Hub Plug-in for use with Workspace Desktop Edition

Options for this component are contained in the following configuration sections:

• applebcsession.appname
• applebcsession.channel
• interaction-workspace
• whatsappsession.appname
• whatsappsession.channel

Tip

In the summary table(s) below, type in the Search box to quickly find options, configuration sections, or other values, and/or click a column name to sort the table. Click an option name to link to a full description of the option. Be aware that the default and valid values are the values in effect with the latest release of the software and may have changed since the release you have; refer to the full description of the option to see information for earlier releases.

Power users: Download a CSV file containing default and valid values and descriptions.

The following options are configured at the application level (in other words, on the application object).

Show 102550100 entries

Search:

Section	Option	Default	Changes Take Effect
Section	Option	Default	Changes Take Effect
applebcsession.appname	*channel-name*		Immediately
applebcsession.channel	*channel-name*		Immediately
interaction-workspace	applebcsession.attachment-filter	pdf:doc:docx:ppt:pptx:xls:xlsx:jpg:jpeg:png:gif:bmp:mp4:amr:mp3	Immediately
interaction-workspace	applebcsession.attachment-max-size	10240	Immediately
interaction-workspace	applebcsession.auto-answer	false	At the next interaction
interaction-workspace	applebcsession.background-color-agent	#FFF3F7FB	After restart
interaction-workspace	applebcsession.background-color-agent.high-contrast	#FF007E72	After restart
interaction-workspace	applebcsession.background-color-client	#FFDBE5F4	After restart
interaction-workspace	applebcsession.background-color-client.high-contrast	#FF021A87	After restart
interaction-workspace	applebcsession.background-color-external	#FFF5F5F5	After restart

Showing 1 to 10 of 104 entries

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