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channel-any_name Section



  


driver-classname

Default Value:
Valid Values: Any valid string
Changes Take Effect: After restart


Specifies the class name of the media driver for a specific media service.

inbound-route

Default Value:
Valid Values: Comma-separated list of endpoints
Changes Take Effect: After restart


Specifies the endpoints for inbound messages arriving from the media.
For example:</br>
not specified or empty -- means, that the channel type is 'no inbound', i.e. inbound messages will not be ignored.</br>
101:paging_endpoint -- endpoint for inbound messages, which will be processed in 'paging' mode.</br>
101:paging_endpoint, 101:chat_endpoint -- same as previous, plus additional endpoint for 'session' mode. Endpoint for 'session' mode is an endpoint specified in a Chat Server's configuration. Chat Server will use this endpoint to place interactions to interaction queue.</br>

For example:

  • not specified or empty -- means, that the channel type is 'no inbound', i.e. inbound messages will not be ignored.
  • 101:paging_endpoint -- endpoint for inbound messages, which will be processed in 'paging' mode.
  • 101:paging_endpoint, 101:chat_endpoint -- same as previous, plus additional endpoint for 'session' mode. Endpoint for 'session' mode is an endpoint specified in a Chat Server's configuration. Chat Server will use this endpoint to place interactions to interaction queue.

inbound-route-by-call

Default Value:
Valid Values: Endpoint
Changes Take Effect: After restart


Specifies the endpoint for chat sessions created by 'invite to chat' requests (i.e. 'outbound chat').
For example:
not specified or empty -- means, that the channel does not support 'invite to chat' requests.
101:chat_endpoint -- endpoint for outbound chat session. This endpoint is an endpoint specified in a Chat Server's configuration. Chat Server will use this endpoint to place interactions to interaction queue.

For example:

  • not specified or empty -- means, that the channel does not support 'invite to chat' requests.
  • 101:chat_endpoint -- endpoint for outbound chat session. This endpoint is an endpoint specified in a Chat Server's configuration. Chat Server will use this endpoint to place interactions to interaction queue.

media-type-chat-by-call

Default Value:
Valid Values: Any valid string
Changes Take Effect: After restart


Specifies the media type that is assigned to interactions, that are submitted to Interaction Server by Chat Server, created by 'invite to chat' requests (i.e. 'outbound chat').

reconnection-timeout

Default Value: 180
Valid Values: Any integer greater than or equal to 10.
Changes Take Effect: After restart


Specifies the delay, in seconds, before the server starts the reconnection procedure for this media channel if the connection was lost.

session-asyncmode

Default Value: false
Valid Values: true, false
Changes Take Effect: After restart


Specifies whether the server works in asynchronous chat mode. Asynchronous chat mode means, that the server never closes active chat session by timeout and provides to Chat Server a flag signaling using of chat mode.

tenant-dbid

Default Value:
Valid Values: Integer value with DBID
Changes Take Effect: After restart


Specifies DBID of a tenant associated with channel. This option is required if option inbound-route is not set.

ucs-in-use

Default Value: false
Valid Values: true, false
Changes Take Effect: After restart


Allows the use of Universal Contact Server to save data, such as account relations.

ucs-request-timeout

Default Value: 60
Valid Values: 1-300
Changes Take Effect: After restart


Specifies the length of time, in seconds, to wait for UCS to return the result of an ESP request.

This page was last modified on July 20, 2018, at 10:05.

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