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outbound-collaboration-invite Section



     


attach-parent-email

Default Value: true
Valid Values: true, false
Changes Take Effect: Immediately


Specifies whether the original e-mail is included as an attachment in an outbound-collaboration-invite e-mail. A value of "true" indicates that the original e-mail will be included.

attach-parent-email-masquerading-from-address

Default Value:
Valid Values: Any valid string
Changes Take Effect: Immediately


Specifies what to do to the From address of the attached e-mail. This can be used to prevent an external agent from replying directly to a customer. The from address of the attached e-mail is replaced by the specified string, such as Noreply. If left blank, the from address is not changed.

Important
This option is applicable only if the option attach-parent-email is set to true.

quote-parent-email

Default Value: false
Valid Values: true, false
Changes Take Effect: Immediately


Specifies whether the original e-mail is quoted in the body of an outbound-collaboration-invite e-mail. A value of "true" indicates that the original e-mail will be quoted.

This page was last edited on April 29, 2021, at 16:57.
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