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Genesys Interaction Recording Solution Guide

The Genesys Interaction Recording (GIR) 8.5 Solution Guide provides an overview of Genesys Interactive Recording. These pages are valid for all 8.x releases of Genesys Interaction Recording.

Genesys Interaction Recording (GIR) can be deployed in a single-tenant environment or in a multi-tenant environment. To successfully deploy GIR you must follow the instructions provided, in the order that they appear:

About Genesys Interaction Recording

Find out about Genesys Interaction Recording:

Features and Architecture

Find out about the supported features:

Installation and Configuration

Find out about how to install and configure the solution:


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This page was last modified on 26 April 2018, at 20:06.