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High Availability

Also known as HA. The use of Redundancy to enable contact centers to minimize interruptions that are due to hardware, software, or network connectivity issues.



Glossary

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Genesys Interaction Recording Options Reference

Recording Processor Script

The following describes the options for the Recording Processor Script application.

[+] config_server Section
[+] processing Section
[+] client Section
[+] wait_times Section
[+] metadata Section
[+] rp_server Section
[+] htcc Section
[+] speechminer Section
[+] persistence Section
[+] logfile Section

Recording Crypto Server

Application-Level Options

The following describes the options for the Recording Crypto Server application.

[+] general Section
[+] htcc Section
[+] cors Section
[+] keystore Section
[+] log Section

Tenant-Level Options

The following describes the options for the Tenant.

[+] recording.archive Section

Recording Plug-in for GAX

The following describes the options for the Plug-in for GAX (Genesys Administrator Extension).

Tenant-Level Options

[+] recording Section

Recording Muxer Script

The following describes the options for the Recording Muxer Script.

[+] htcc Section
[+] rcs Section
[+] processing Section
[+] webDav Section
[+] advanced Section
[+] logfile Section

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This page was last modified on 5 September 2018, at 09:02.