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High Availability

Also known as HA. The use of Redundancy to enable contact centers to minimize interruptions that are due to hardware, software, or network connectivity issues.



Glossary

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Genesys Interaction Recording Options Reference

Recording Processor Script

The following describes the options for the Recording Processor Script application.

[+] config_server Section


[+] processing Section


[+] client Section


[+] wait_times Section


[+] metadata Section


[+] rp_server Section


[+] htcc Section


[+] speechminer Section


[+] persistence Section


[+] logfile Section

Recording Crypto Server

Application-Level Options

The following describes the options for the Recording Crypto Server application.

[+] general Section


[+] htcc Section


[+] cors Section


[+] keystore Section


[+] log Section

Tenant-Level Options

The following describes the options for the Tenant.

[+] recording.archive Section


Recording Plug-in for GAX

The following describes the options for the Plug-in for GAX (Genesys Administrator Extension).

Tenant-Level Options

[+] recording Section

Recording Muxer Script

The following describes the options for the Recording Muxer Script.

[+] htcc Section


[+] rcs Section


[+] processing Section


[+] webDav Section


[+] advanced Section


[+] logfile Section


This page was last edited on February 14, 2020, at 16:51.

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