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GIR Alarms

The following is a list of the alarms. The list includes a summary of the possible cause and resolution for each alarm.


[+] Playback Error: Non-Encrypted


[+] Playback Error - Encrypted


[+] Add Certificate


[+] Delete Certificate


[+] Error accessing agent hierarchy (SWITCH NAME, AGENT ID) from Config Server cache


[+] RP failed to access local queue for message processing


[+] JSON loading error. Deleting record: UUID


[+] Could not access metadata...


[+] Fail to retrieve update from config server, connection might be broken


[+] Could not access contact center: URI


[+] Unable to query Interaction Recording Web Services (or Web Services if you're using version 8.5.210.02 or earlier) for list of contact centers: CC URI


[+] Fail to parse party information of call UUID with Exception, EXCEPTION


[+] Could not read ICON DB configuration.


[+] Fail to query agent state update from ICON


[+] Fail to parse ICON result for agent state update, EXCEPTION


[+] No ICON DB configuration information found!


[+] Error Message - Can not retrieve data from DB


[+] Failed to POST to URI


[+] Could not access event time: EVENT


[+] Could not access event uuid: EVENT


[+] Could not access last event: EVENT ID


[+] Could not parse stop time


[+] Could not mask credentials


[+] Back up metadata record failed: cannot make directory [DIRECTORY]


[+] Back up metadata record into [FILE NAME] failed.


[+] Error getting record from GWS RECORD ID


[+] Processing error


[+] Could not access event uuids: UUID


[+] Could not merge records. Skipping merge: UUID


[+] Could not access metadata to merge...


[+] Could not save merged metadata: UUID


[+] Exception thrown when applying interaction callType


[+] Could not add partitions: UUID


[+] Invalid lock released: ID


[+] Fail to start web server URL


[+] Could not parse auth. header


[+] Failed to process metadata: DATA


[+] Contact center (ID1) does not match (ID2). ID: ID3


[+] Unable to initialize contact center cache


[+] Unable to access configuration server data


[+] error in backup thread


[+] SQLite3 error: SQL CMD - PARAMETERS:ERROR MSG


[+] SQLite3 warning: SQL CMD - PARAMETERS


[+] SQLite3 rollback error


[+] error in processing thread


[+] Fatal exception occurred during metadata processing


[+] SHUTTING DOWN BECAUSE OF FATAL ERROR


[+] Failed to reconnect to config server


[+] Fail to parse ICON customized data: ERROR


[+] Failure: DESCRIPTION Headers: HEADERS


[+] Content: CONTENT


[+] Failed to GET record from URL ERROR MSG


[+] Failed to parse record from URL ERROR MSG Content: PAY LOAD


[+] Failed to vacuum


[+] Failed to merge data


[+] Failed to compile regex pattern for ud_filter: ERROR


[+] Failed to compile regex pattern for acw_filter: ERROR


[+] Failed to compile regex pattern for ud_filter_exception: ERROR


[+] Failed to compile regex pattern for acw_filter_exception: ERROR


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This page was last modified on November 8, 2017, at 23:28.