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Example Solution Definition SPD File

The Recording Plug-in for GAX includes a Solution Definition (SPD) file. This file includes the options to create default Recording and SpeechMiner roles.

  • The SPD file only supports Configuration Servers that are provisioned in English.
  • The SPD file does not support a configuration unit or a site that includes folders with the name Persons, Access Groups, or Roles.

The SPD file can optionally perform the following actions:

  1. Creates T-Server and Media Control Platform (MCP) recording alarm conditions:
    • T-Server Record Failure
    • MCP Record Failure
    • MCP Record Post Failure
    • MCP Record Post Backlog Exceeded
    • MCP Too Many Recordings to Recover
  2. Configures the T-Server recording alarm interval time:
    • Sets the recording-failure-alarm-timeout parameter in the TServer section on all T-Server applications.
  3. Configures the MCP recording alarm interval time:
    • Sets the alarminterval parameter in the mcp section on all MCP applications.
  4. Creates the recording certificate roles:
    • Record Certificate Administrator privileges—Administration of Recording Certificates and Keys and Decrypt a Recording
    • Record Certificate User privilege—Decrypt a Recording
  5. Creates the default SpeechMiner roles:
    • SpeechMiner Administrator
    • SpeechMiner Power User
    • SpeechMiner Regular User
    • SpeechMiner Event Audit
    • SpeechMiner SMART Power User
    • SpeechMiner SMART User
    • For more information about the SpeechMiner roles, see the SpeechMiner User Manual.
  6. Creates the base SpeechMiner access groups:
    • Recording access group folder
    • Recording folder "/" access group
  7. Configures record archiving:
    • Creates a user (under Environment or a tenant) to be used for SpeechMiner API calls related to record archiving.
    • Sets the user in the Environment or tenant recording archive configuration.
Retrieved from "https://docs.genesys.com/Documentation:CR:Solution:spd:8.5.2 (2019-10-18 14:47:14)"
This page was last modified on December 20, 2018, at 07:14.


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