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Reprocessing Audio Resource Files

Reprocessing recreates an Audio Resource File from the original audio file that was uploaded (if it has not been deleted from the database and/or target storage). It also performs any necessary conversion between audio formats.

  1. In the header, go to Operations > Audio Resources > Audio Resources.
  2. In the <audio resource name> panel, select the Audio Resource that contains the Audio Resource File that you want to reprocess.
  3. From the Tools menu, select Files. The Audio Resource Files List panel is displayed to the right.
  4. Select the Audio Resource File that you want to reprocess. The <audio resource file name> panel is displayed to the right.
  5. Click Reprocess.

category:Genesys Administrator Extension category:Genesys Administrator Extension User Guide

This page was last edited on December 13, 2013, at 15:35.

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