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Documentation/RN

Genesys Engage on-premises Release Notes

Important
If you are looking for Genesys Multicloud CX Private Edition Release Notes, click the following link: Release Notes.

How to Use These Pages

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Billing Data Server

CX Contact

Genesys Administrator Extension

Genesys Customer Experience Insights

Genesys Data Processing Server

Genesys Decisions

Genesys Intelligent Automation

Genesys Rules System

Genesys Skills Management Suite

Genesys Widgets

Reporting and Analytics Aggregates

Voice Processor


Other Resources

Genesys Administrator Extension

Genesys Decisions

Genesys Interaction Analytics

Genesys Mobile Services

Genesys Rules System

Genesys Skills Management

Genesys Softphone

Genesys Web Real-Time Communications

License Reporting Manager

Stat Server

Reporting and Analytics Aggregates

SIP Endpoint SDK

T-Servers

Universal Contact Server

Web Services and Applications

Widgets

CCPulse+/CC Analyzer (Solution Reporting)

Composer

Enterprise SDK for .NET

Genesys Mobile Services

Genesys Pulse (formerly EZPulse)

Genesys Quality Management

Genesys Skills Assessor

Genesys Training Manager

intelligent Workload Distribution

Interaction Concentrator

License Reporting Manager

Load Distribution Server

Reporting and Analytics Aggregates

T-Server for Cisco Unified Communications Manager

T-Server-CUCM to Media Server Connector

CCPulse+/CC Analyzer (Solution Reporting)

Composer

Enterprise SDK for .NET

Genesys Administrator

Genesys Express Solution Creation

Genesys Quality Management

Genesys Skills Assessor

Genesys Training Manager

Interaction Concentrator

Reporting and Analytics Aggregates

====SIP Endpoint SDK}}

SIP Server

T-Server for Cisco Unified Communications Manager

Genesys Training Manager

Interaction Concentrator

Reporting Templates-CC Analyzer

SIP Server

Stream Manager

Stream Manager for Test Toolkit

T-Server for Cisco CallManager

Virtual Hold

Gplus Adapter 7.1 for SAP Data Access Component CRM


Note: All other Genesys 7.1 releases have reached End of Support. If you're looking for release notes for those versions, contact your Genesys Representative.


Note: All other Genesys 7.0 releases have reached End of Support. If you're looking for release notes for those versions, contact your Genesys Representative.

Gplus Adapter for WFM 6.2

Gplus Adapter for WFM 6.1

Gplus Adapter for WFM 6.0

Other Resources

Note: All other Genesys 6.x releases have reached End of Support. If you're looking for release notes for those versions, contact your Genesys Representative.

Gplus Adapter for WFM 5.4

Note: All other Genesys 5.x releases have reached End of Support. If you're looking for release notes for those versions, contact your Genesys Representative.

This page was last edited on February 24, 2022, at 16:45.
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