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Genesys International Release Notes


Return to Genesys 8.5 Release Notes

By Product/Component By Language/Product-Component

Advisors Cisco Adapter:
French, German, Spanish (Latin American)


Advisors Genesys Adapter:
French, German, Spanish (Latin American)


Advisors Platform:
French, German, Spanish (Latin American)


eServices Content Analyzer Plug-in for GAX Language Pack


eServices Manager Plug-in for GAX Language Pack Language Pack


(Management Framework) Configuration Server Language Pack
Chinese (Simplified): 8.5.0; 8.5.1
French (France): 8.5.0; 8.5.1
German (Germany): 8.5.0; 8.5.1
Japanese: 8.5.0; 8.5.1
Korean: 8.5.0; 8.5.1
Portuguese (Brazilian): 8.5.0; 8.5.1
Spanish (Mexico): 8.5.0; 8.5.1


Contact Center Advisor - Mobile Edition Android Client:
French, German, Spanish (Latin American)


Contact Center Advisor - Mobile Edition iOS Client:
French, German, Spanish (Latin American)


Contact Center Advisor & Workforce Advisor:
French, German, Spanish (Latin American)


Frontline Advisor and Agent Advisor:
French, German, Spanish (Latin American)


Genesys Administrator Extension
Arabic
Chinese (Simplified)
Chinese (Traditional)
Czech)
French (Canada)
French (France)
German
Italian
Japanese
Korean
Polish
Portuguese (Brazilian)
Russian
Spanish (Latin America/Mexico)
Turkish


Genesys Interactive Insights Language Pack
Chinese (Simplified)
French (Canada)
French (France)
German (Germany)
Italian
Japanese
Portuguese (Brazillian)
Russian
Spanish (Latin America/Mexico)
Turkish


Genesys Knowledge Center Plugin for Workspace Desktop Edition Language Pack
French (Canada)
French (France)
German
Portuguese (Brazilian)
Spanish (Latin American)


Genesys Rules Authoring Tool Language Pack
Chinese (Simplified)
French (Canada)
French (France)
German
Portuguese (Brazilian)
Spanish (Latin American)


Genesys Skills Management Suite Language Pack:
Italian


iWD GAX Plug-in Language Pack
Chinese (Simplified)
French
German
Portuguese (Brazilian)
Spanish (Latin American)


iWD Manager Language Pack
Chinese (Simplified)
French
German
Portuguese (Brazilian)
Spanish (Latin American)


Pulse Language Pack
Arabic
Chinese (Simplified)
Czech
French (Canadian)
French (France)
German
Italian
Japanese
Korean
Polish
Portuguese (Brazilian)
Russian
Spanish (Latin America/Mexico)
Turkish


Workforce Management Builder Language Pack
Arabic (Saudi Arabia
Chinese (Simplified)
Chinese (Traditional)
Czech
French (Canada
French (France)
German (Germany)
Italian
Korean
Portuguese (Brazilian)
Russian
Spanish (Latin American)
Turkish


Workforce Management Configuration Utility
Arabic
Chinese (Simplified)
Czech
French (Canadian)
French (France)
German
Italian
Korean
Portuguese (Brazilian)
Russian
Spanish (Latin American)
Turkish


Workforce Management Daemon Language Pack
Arabic (Saudi Arabia)
Chinese (Simplified)
Chinese (Traditional)
Czech
French (Canada)
French {France)
German (Germany)
Italian
Korean
Portuguese (Brazilian)
Russian
Spanish (Latin American)
Turkish


Workforce Management Data Aggregator Language Pack
Arabic (Saudi Arabia)
Chinese (Simplified)
Chinese (Traditional)
Czech}
French (Canada)
German
Italian
Korean
Portuguese (Brazilian)}
Russian
Spanish (Latin American)
Turkish


Workforce Management Server Language Pack
Arabic (Saudi Arabia)
Chinese (Simplified)
Chinese (Traditional)
Czech}
French (Canada)
German
Italian
Korean
Portuguese (Brazilian)}
Russian
Spanish (Latin American)
Turkish
Workforce Management Web Language Pack
Arabic (Saudi Arabia)
Chinese (Simplified)
Chinese (Traditional)
Czech}
French (Canada)
German
Italian
Korean
Portuguese (Brazilian)}
Russian
Spanish (Latin American)
Turkish
Workspace Desktop Edition Language Pack
Arabic (Saudi Arabia): 8.5.108 and earlier; 8.5.109 and later
Chinese (Simplified): 8.5.108 and earlier; 8.5.109 and later
Chinese (Traditional): 8.5.108 and earlier; 8.5.109 and later
French (Canada): 8.5.108 and earlier; 8.5.109 and later
French (France): 8.5.108 and earlier; 8.5.109 and later
German (Germany): 8.5.108 and earlier; 8.5.109 and later
Italian: 8.5.108 and earlier; 8.5.109 and later
Japanese: 8.5.108 and earlier; 8.5.109 and later
Korean: 8.5.108 and earlier; 8.5.109 and later
Polish: 8.5.108 and earlier; 8.5.109 and later
Portuguese (Brazilian): 8.5.108 and earlier; 8.5.109 and later
Russian: 8.5.108 and earlier; 8.5.109 and later
Spanish (Mexico): 8.5.108 and earlier; 8.5.109 and later
Turkish: 8.5.108 and earlier; 8.5.109 and later

Arabic
Genesys Administrator Extension Language Pack
Pulse Language Pack
Workforce Management Builder Language Pack
Workforce Management Configuration Utility
Workforce Management Data Aggregator Language Pack
Workforce Management Daemon Language Pack
Workforce Management Server Language Pack
Workforce Management Web Language Pack
Workspace Desktop Edition Language Pack: 8.5.108 and earlier; 8.5.109 and later


Chinese (Simplified)
Configuration Server Language Pack: 8.5.0; 8.5.1
Genesys Administrator Extension Language Pack
Genesys Interactive Insights Language Pack
Genesys Rules Authoring Tool Language Pack
iWD GAX Plug-in Language Pack
iWD Manager Language Pack
Pulse Language Pack
Workforce Management Builder Language Pack
Workforce Management Configuration Utility
Workforce Management Data Aggregator Language Pack
Workforce Management Daemon Language Pack
Workforce Management Server Language Pack
Workforce Management Web Language Pack
Workspace Desktop Edition Language Pack: 8.5.108 and earlier; 8.5.109 and later


Chinese (Traditional)
Workforce Management Builder Language Pack
Workforce Management Data Aggregator Language Pack
Workforce Management Daemon Language Pack
Workforce Management Server Language Pack
Workforce Management Web Language Pack
Workspace Desktop Edition Language Pack: 8.5.108 and earlier; 8.5.109 and later


Czech
Genesys Administrator Extension Language Pack
Pulse Language Pack
Workforce Management Builder Language Pack
Workforce Management Configuration Utility
Workforce Management Data Aggregator Language Pack
Workforce Management Daemon Language Pack
Workforce Management Server Language Pack
Workforce Management Web Language Pack


French (Canada)
eServices Content Analyzer Plug-in for GAX Language Pack
eServices Manager Plug-in for GAX Language Pack
Genesys Administrator Extension Language Pack
Genesys Interactive Insights Language Pack
Genesys Knowledge Center Plugin for Workspace Desktop Edition Language Pack
Genesys Rules Authoring Tool Language Pack
Pulse Language Pack
Workforce Management Builder Language Pack
Workforce Management Configuration Utility
Workforce Management Data Aggregator Language Pack
Workforce Management Daemon Language Pack
Workforce Management Server Language Pack
Workforce Management Web Language Pack
Workspace Desktop Edition Language Pack: 8.5.108 and earlier; 8.5.109 and later


French (France)
Advisors Cisco Adapter
Advisors Genesys Adapter
Advisors Platform
Configuration Server Language Pack: 8.5.0; 8.5.1
Contact Center Advisor - Mobile Edition Android Client
Contact Center Advisor - Mobile Edition iOS Client
Contact Center Advisor & Workforce Advisor
Frontline Advisor and Agent Advisor
Genesys Administrator Extension Language Pack
Genesys Interactive Insights Language Pack
Genesys Knowledge Center Plugin for Workspace Desktop Edition Language Pack
Genesys Rules Authoring Tool Language Pack
iWD GAX Plug-in Language Pack
iWD Manager Language Pack
Pulse Language Pack
Workforce Management Builder Language Pack
Workforce Management Configuration Utility
Workforce Management Data Aggregator Language Pack
Workforce Management Daemon Language Pack
Workforce Management Server Language Pack
Workforce Management Web Language Pack
Workspace Desktop Edition Language Pack: 8.5.108 and earlier; 8.5.109 and later


German
Advisors Cisco Adapter
Advisors Genesys Adapter
Advisors Platform
Configuration Server Language Pack: 8.5.0; 8.5.1
Contact Center Advisor - Mobile Edition Android Client
Contact Center Advisor - Mobile Edition iOS Client
Contact Center Advisor & Workforce Advisor
Frontline Advisor and Agent Advisor
Genesys Administrator Extension Language Pack
Genesys Interactive Insights Language Pack
Genesys Knowledge Center Plugin for Workspace Desktop Edition Language Pack
Genesys Rules Authoring Tool Language Pack
iWD GAX Plug-in Language Pack
iWD Manager Language Pack
Pulse Language Pack
Workforce Management Builder Language Pack
Workforce Management Configuration Utility
Workforce Management Data Aggregator Language Pack
Workforce Management Daemon Language Pack
Workforce Management Server Language Pack
Workforce Management Web Language Pack
Workspace Desktop Edition Language Pack: 8.5.108 and earlier; 8.5.109 and later


Italian
Genesys Administrator Extension Language Pack
Genesys Interactive Insights Language Pack
Genesys Skills Management Suite Language Pack
Pulse Language Pack
Workforce Management Builder Language Pack
Workforce Management Configuration Utility
Workforce Management Data Aggregator Language Pack
Workforce Management Daemon Language Pack
Workforce Management Server Language Pack
Workforce Management Web Language Pack
Workspace Desktop Edition Language Pack: 8.5.108 and earlier; 8.5.109 and later


Japanese
Configuration Server Language Pack: 8.5.0; 8.5.1
Genesys Administrator Extension Language Pack
Genesys Interactive Insights Language Pack
Pulse Language Pack
Workforce Management Builder Language Pack
Workforce Management Data Aggregator Language Pack
Workforce Management Daemon Language Pack
Workforce Management Server Language Pack
Workforce Management Web Language Pack
Workspace Desktop Edition Language Pack: 8.5.108 and earlier; 8.5.109 and later


Korean
Configuration Server Language Pack: 8.5.0; 8.5.1
Genesys Administrator Extension Language Pack
Pulse Language Pack
Workforce Management Builder Language Pack
Workforce Management Configuration Utility
Workforce Management Data Aggregator Language Pack
Workforce Management Daemon Language Pack
Workforce Management Server Language Pack
Workforce Management Web Language Pack
Workspace Desktop Edition Language Pack: 8.5.108 and earlier; 8.5.109 and later


Polish
Pulse Language Pack
Workspace Desktop Edition Language Pack: 8.5.108 and earlier; 8.5.109 and later


Portuguese (Brazilian)
Configuration Server Language Pack: 8.5.0; 8.5.1
Genesys Administrator Extension Language Pack
Genesys Interactive Insights Language Pack
Genesys Knowledge Center Plugin for Workspace Desktop Edition Language Pack
Genesys Rules Authoring Tool Language Pack
iWD GAX Plug-in Language Pack
iWD Manager Language Pack
Pulse Language Pack
Workforce Management Builder Language Pack
Workforce Management Configuration Utility
Workforce Management Data Aggregator Language Pack
Workforce Management Daemon Language Pack
Workforce Management Server Language Pack
Workforce Management Web Language Pack
Workspace Desktop Edition Language Pack: 8.5.108 and earlier; 8.5.109 and later


Russian
Genesys Administrator Extension Language Pack
Genesys Interactive Insights Language Pack
Pulse Language Pack
Workforce Management Builder Language Pack
Workforce Management Configuration Utility
Workforce Management Data Aggregator Language Pack
Workforce Management Daemon Language Pack
Workforce Management Server Language Pack
Workforce Management Web Language Pack
Workspace Desktop Edition Language Pack: 8.5.108 and earlier; 8.5.109 and later


Spanish (Latin American; Mexico)
Advisors Cisco Adapter
Advisors Genesys Adapter
Advisors Platform
Configuration Server Language Pack: 8.5.0; 8.5.1
Contact Center Advisor - Mobile Edition Android Client
Contact Center Advisor - Mobile Edition iOS Client
Contact Center Advisor & Workforce Advisor
Frontline Advisor and Agent Advisor
Genesys Administrator Extension Language Pack
Genesys Interactive Insights Language Pack
Genesys Knowledge Center Plugin for Workspace Desktop Edition Language Pack
Genesys Rules Authoring Tool Language Pack
Pulse Language Pack
iWD GAX Plug-in Language Pack
iWD Manager Language Pack
Workforce Management Builder Language Pack
Workforce Management Configuration Utility
Workforce Management Data Aggregator Language Pack
Workforce Management Daemon Language Pack
Workforce Management Server Language Pack
Workforce Management Web Language Pack
Workspace Desktop Edition Language Pack: 8.5.108 and earlier; 8.5.109 and later


Turkish
Genesys Administrator Extension Language Pack
Genesys Interactive Insights Language Pack
Pulse Language Pack
Workforce Management Builder Language Pack
Workforce Management Configuration Utility
Workforce Management Data Aggregator Language Pack
Workforce Management Daemon Language Pack
Workforce Management Server Language Pack
Workforce Management Web Language Pack
Workspace Desktop Edition Language Pack: 8.5.108 and earlier; 8.5.109 and later

Return to Genesys 8.1 Release Notes

By Product/Component By Language/Product-Component

CCPulse+
Chinese (Simplified)
Czech
French
German
Italian
Japanese
Korean
Portuguese (Brazilian)
Russian
Spanish (Latin American)
Turkish


CCPulse+ Language Pack
French (France)
German
Japanese
Portuguese (Brazilian)
Russian
Spanish (Latin America/Mexico)


Configuration Server
Chinese (Simplified)
Czech
French
German
Italian
Japanese
Korean
Portuguese (Brazilian)
Russian
Spanish (Latin American)
Turkish


Genesys Administrator Language Pack
Chinese (Simplified)
French
German
Italian
Japanese
Korean
Portuguese (Brazilian)
Spanish (Latin American)


Genesys Administrator Extension Language Pack
Chinese (Simplified)
French
German
Japanese
Korean
Portuguese (Brazilian)
Russian
Spanish (Latin American)
Turkish


Genesys Info Mart Manager Language Pack
French (Canada)


Genesys Interactive Insights Language Pack
Chinese (Simplified)
French (Canada)
French (France)
German
Italian
Japanese
Portuguese (Brazilian)
Russian
Spanish (Latin American)
Turkish


Genesys Rules System Language Pack
Chinese (Simplified)
French
German
Italian
Japanese
Korean
Portuguese (Brazilian)
Spanish (Latin American)


intelligent Workload Distribution Language Pack
Chinese (Simplified)
French
German
Italian
Japanese
Korean
Portuguese (Brazilian)
Spanish (Latin American)


Interaction Routing Designer
Japanese


Interaction Workspace Language Pack
Chinese (Simplified)
Chinese (Traditional)
French
German
Italian
Japanese
Korean
Portuguese (Brazilian)
Russian
Spanish (Latin American)
Turkish


Pulse Language Pack
Chinese (Simplified)
French
German
Japanese
Portuguese (Brazilian)
Russian
Spanish (Latin American)
Turkish


Workforce Management Builder Language Pack (8.1.1 and higher)
Chinese (Simplified)
Czech
French (Canada)
French (France)
German
Portuguese (Brazilian)
Russian
Spanish (Latin American)
Turkish


Workforce Management Builder 8.1.0
Czech
French
German
Italian
Portuguese (Brazilian)
Russian
Spanish (Latin American)


Workforce Management Configuration Utility
Chinese (Simplified)
Czech
French (Canada)
French (France)
German
Italian
Portuguese (Brazilian)
Russian
Spanish (Latin American)
Turkish


Workforce Management Daemon Language Pack (8.1.1 and higher)
Chinese (Simplified)
Czech
French (Canada)
French (France)
German
Portuguese (Brazilian)
Russian
Spanish (Latin American)
Turkish


Workforce Management 8.1.0 Daemon
Czech
French
German
Italian
Portuguese (Brazilian)
Russian
Spanish (Latin American)


Workforce Management Data Aggregator Language Pack (8.1.1 and higher)
Chinese (Simplified)
Czech
French (Canada)
French (France)
German
Portuguese (Brazilian)
Russian
Spanish (Latin American)
Turkish


Workforce Management Data Aggregator 8.1.0
Czech
French
German
Italian
Portuguese (Brazilian)
Russian
Spanish (Latin American)


Workforce Management Server Language Pack (8.1.1 and higher)
Chinese (Simplified)
Czech
French (Canada)
French (France)
German
Portuguese (Brazilian)
Russian
Spanish (Latin American)
Turkish


Workforce Management Server 8.1.0
Czech
French
German
Italian
Portuguese (Brazilian)
Russian
Spanish (Latin American)


Workforce Management Web Language Pack (8.1.1 and higher)
Chinese (Simplified)
Czech
French (Canada)
French (France)
German
Portuguese (Brazilian)
Russian
Spanish (Latin American)
Turkish


Workforce Management Web 8.1.0
Czech
French
German
Italian
Portuguese (Brazilian)
Russian
Spanish (Latin American)

Chinese (Simplified)

CCPulse+
Configuration Server
Genesys Administrator Language Pack
Genesys Administrator Extension Language Pack
Genesys Interactive Insights Language Pack
Genesys Rules Authoring Tool Language Pack
iWD Language Pack
Interaction Workspace Language Pack
Pulse Language Pack
Workforce Management Builder 8.1.1 Language Pack
Workforce Management Configuration Utility
Workforce Management Daemon 8.1.1 Language Pack
Workforce Management Data Aggregator 8.1.1 Language Pack
Workforce Management Server 8.1.1 Language Pack
Workforce Management Web 8.1.1 Language Pack


Chinese (Traditional)
Interaction Workspace Language Pack


Czech
CCPulse+
Configuration Server
Workforce Management Builder Language Pack 8.1.3
Workforce Management Builder 8.1.0
Workforce Management Configuration Utility
Workforce Management Daemon Language Pack 8.1.3
Workforce Management Daemon 8.1.0
Workforce Management Data Aggregator Language Pack 8.1.3
Workforce Management Data Aggregator 8.1.0
Workforce Management Server Language Pack 8.1.3
Workforce Management Server 8.1.0
Workforce Management Web Language Pack 8.1.3
Workforce Management Web 8.1.0


French (Canada)
Genesys Info Mart Manager Language Pack
Genesys Interactive Insights Language Pack)
Workforce Management Builder Language Pack 8.1.2
Workforce Management Configuration Utility 8.1.2
Workforce Management Daemon Language Pack 8.1.2
Workforce Management Data Aggregator Language Pack 8.1.2
Workforce Management Server Language Pack 8.1.2
Workforce Management Web Language Pack 8.1.2


French (France)
CCPulse+
CCPulse+ Language Pack
Configuration Server
Genesys Administrator Language Pack
Genesys Administrator Extension Language Pack
Genesys Interactive Insights Language Pack
Genesys Rules Authoring Tool Language Pack
iWD Language Pack
Interaction Workspace Language Pack
Pulse Language Pack
Workforce Management Builder 8.1.1 Language Pack
Workforce Management Builder 8.1.0
Workforce Management Configuration Utility
Workforce Management Daemon 8.1.1 Language Pack
Workforce Management Daemon 8.1.0
Workforce Management Data Aggregator 8.1.1 Language Pack
Workforce Management Data Aggregator 8.1.0
Workforce Management Server 8.1.1 Language Pack
Workforce Management Server 8.1.0
Workforce Management Web 8.1.1 Language Pack
Workforce Management Web 8.1.0


German
CCPulse+
CCPulse+ Language Pack
Configuration Server
Genesys Administrator Language Pack
Genesys Administrator Extension Language Pack
Genesys Interactive Insights Language Pack
Genesys Rules Authoring Tool Language Pack
Interaction Workspace Language Pack
Pulse Language Pack
Workforce Management Builder 8.1.1 Language Pack
Workforce Management Builder 8.1.0
Workforce Management Configuration Utility
Workforce Management Daemon 8.1.1 Language Pack
Workforce Management Daemon 8.1.0
Workforce Management Data Aggregator 8.1.1 Language Pack
Workforce Management Data Aggregator 8.1.0
Workforce Management Server 8.1.1 Language Pack
Workforce Management Server 8.1.0
Workforce Management Web 8.1.1 Language Pack
Workforce Management Web 8.1.0


Italian
CCPulse+
Configuration Server
Genesys Administrator Language Pack
Genesys Interactive Insights Language Pack
Genesys Rules Authoring Tool Language Pack
iWD Language Pack
Interaction Workspace Language Pack
Workforce Management Builder 8.1.0
Workforce Management Configuration Utility
Workforce Management Daemon 8.1.0
Workforce Management Data Aggregator 8.1.0
Workforce Management Server 8.1.0
Workforce Management Web 8.1.0


Japanese
CCPulse+
CCPulse+ Language Pack
Configuration Server
Genesys Administrator Language Pack
Genesys Administrator Extension Language Pack
Genesys Interactive Insights Language Pack
Genesys Rules Authoring Tool Language Pack
iWD Language Pack
Interaction Routing Designer Language Pack
Interaction Workspace Language Pack
Pulse Language Pack


Korean
CCPulse+
Configuration Server
Genesys Administrator Language Pack
Genesys Administrator Extension Language Pack
Genesys Rules Authoring Tool Language Pack
Interaction Workspace Language Pack
iWD Language Pack


Portuguese (Brazilian)
CCPulse+
CCPulse+ Language Pack
Configuration Server
Genesys Administrator Language Pack
Genesys Administrator Extension Language Pack
Genesys Interactive Insights Language Pack
Genesys Rules Authoring Tool Language Pack
iWD Language Pack
Interaction Workspace Language Pack
Pulse Language Pack
Workforce Management Builder 8.1.1 Language Pack
Workforce Management Builder 8.1.0
Workforce Management Configuration Utility
Workforce Management Daemon 8.1.1 Language Pack
Workforce Management Daemon 8.1.0
Workforce Management Data Aggregator 8.1.1 Language Pack
Workforce Management Data Aggregator 8.1.0
Workforce Management Server 8.1.1 Language Pack
Workforce Management Server 8.1.0
Workforce Management Web 8.1.1 Language Pack
Workforce Management Web 8.1.0


Russian
CCPulse+
CCPulse+ Language Pack
Configuration Server
Genesys Administrator Extension Language Pack
Genesys Interactive Insights Language Pack
Interaction Workspace Language Pack
Pulse Language Pack
Workforce Management Builder 8.1.0
Workforce Management Builder 8.1.2 Language Pack
Workforce Management Configuration Utility
Workforce Management Daemon 8.1.0
Workforce Management Daemon 8.1.2 Language Pack
Workforce Management Data Aggregator 8.1.0
Workforce Management Data Aggregator 8.1.2 Language Pack
Workforce Management Server 8.1.0
Workforce Management Server 8.1.2 Language Pack
Workforce Management Web 8.1.0
Workforce Management Web 8.1.2 Language Pack


Spanish (Latin American/Mexican)
CCPulse+
CCPulse+ Language Pack
Configuration Server
Genesys Administrator Language Pack
Genesys Administrator Extension Language Pack
Genesys Interactive Insights Language Pack
Genesys Rules Authoring Tool Language Pack
iWD Language Pack
Interaction Workspace Language Pack
Pulse Language Pack
Workforce Mangement Builder 8.1.1 Language Pack
Workforce Management Builder 8.1.0
Workforce Management Configuration Utility
Workforce Management Daemon 8.1.1 Language Pack
Workforce Management Daemon 8.1.0
Workforce Mangement Data Aggregator 8.1.1 Language Pack
Workforce Management Data Aggregator 8.1.0
Workforce Management Server 8.1.1 Language Pack
Workforce Management Server 8.1.0
Workforce Management Web 8.1.1 Language Pack
Workforce Management Web 8.1.0


Turkish
CCPulse+
Configuration Server
Genesys Administrator Extension Language Pack
Genesys Interactive Insights Language Pack
Interaction Workspace Language Pack
Pulse Language Pack
Workforce Management Builder 8.1.1 Language Pack
Workforce Management Configuration Utility
Workforce Management Daemon 8.1.1 Language Pack
Workforce Management Data Aggregator 8.1.1 Language Pack
Workforce Management Web 8.1.1 Language Pack
Workforce Management Server 8.1.1 Language Pack

Return to Genesys 8.0 Release Notes

By Product/Component By Language/Product-Component
CCPulse+

Chinese (Simplified)
Czech
French
German
Italian
Japanese
Korean
Portuguese (Brazilian)
Russian
Spanish (Latin American)
Turkish


Configuration Manager
Chinese (Simplified)
Czech
French
German
Portuguese (Brazilian)
Russian
Spanish (Latin American)


Configuration Server
Chinese (Simplified)
Czech
French
German
Portuguese (Brazilian)
Russian
Spanish (Latin American)


eServices Knowledge Manager
Chinese (Simplified)
Czech
French
German
Italian
Japanese
Russian
Spanish (Latin American)


Gplus Adapter for Siebel CRM Campaign Synchronization Component Language Pack
French (Canada)


Gplus Adapter for Siebel CRM Communication Server Language Pack
Czech
French (Canada)



Gplus Adapter for Siebel CRM Multimedia Component Language Pack
Czech
French (Canada)


Gplus Adapter for Siebel CRM Voice Component Language Pack
Czech
French (Canada)


intelligent Workload Distribution Language Pack
Chinese (Simplified)
French
German
Italian
Korean
Sapnish (Latin American)


Interaction Workspace
French
German


Universal Contact Server Manager
Japanese


Workforce Management Builder
Chinese (Simplified)
Czech
French
German
Japanese
Portuguese (Brazilian)
Russian
Spanish (Latin American)


Workforce Management Configuration Utility
Chinese (Simplified)
Czech
French
German
Japanese
Portuguese (Brazilian)
Russian
Spanish (Latin American)


Workforce Management Daemon
Chinese (Simplified)
Czech
French
German
Japanese
Portuguese (Brazilian)
Russian
Spanish (Latin American)


Workforce Management Data Aggregator
Chinese (Simplified)
Czech
French
German
Japanese
Portuguese (Brazilian)
Russian
Spanish (Latin American)


Workforce Management Server
Chinese (Simplified)
Czech
French
German
Japanese
Portuguese (Brazilian)
Russian
Spanish (Latin American)


Workforce Management Web
Chinese (Simplified)
Czech
French
German
Japanese
Portuguese (Brazilian)
Russian
Spanish (Latin American)

Chinese (Simplified)

CCPulse+
Configuration Manager
Configuration Server
iWD Language Pack
eServices Knowledge Manager
Workforce Management Builder
Workforce Management Configuration Utility
Workforce Management Daemon
Workforce Management Data Aggregator
Workforce Management Server
Workforce Management Web


Czech
CCPulse+
Configuration Manager
Configuration Server
eServices Knowledge Manager
Gplus Adapter for Siebel CRM Multimedia Component Language Pack
Gplus Adapter for Siebel CRM Voice Component Language Pack
Gplus Communication Server for Siebel CRM Language Pack
Workforce Management Builder
Workforce Management Configuration Utility
Workforce Management Daemon
Workforce Management Data Aggregator
Workforce Management Server
Workforce Management Web


French (Canada)
Gplus Adapter for Siebel CRM Campaign Syncronization Component
Gplus Adapter for Siebel CRM Communication Server
Gplus Adapter for Siebel CRM Multimedia Component
Gplus Adapter for Siebel CRM Voice Component


French (France)
CCPulse+
Configuration Manager
Configuration Server
iWD Language Pack
Interaction Workspace
eServices Knowledge Manager
Workforce Management Builder
Workforce Management Configuration Utility
Workforce Management Daemon
Workforce Management Data Aggregator
Workforce Management Server
Workforce Management Web


German
CCPulse+
Configuration Manager
Configuration Server
iWD Language Pack
Interaction Workspace
eServices Knowledge Manager
Workforce Management Builder
Workforce Management Configuration Utility
Workforce Management Daemon
Workforce Management Data Aggregator
Workforce Management Server
Workforce Management Web


Italian
CCPulse+
iWD Language Pack
eServices Knowledge Manager


Japanese
CCPulse+
eServices Knowledge Manager
Universal Contact Server Manager
Workforce Management Builder
Workforce Management Configuration Utility
Workforce Management Daemon
Workforce Management Data Aggregator
Workforce Management Server
Workforce Management Web


Korean
CCPulse+
iWD Language Pack


Portuguese (Brazilian)
CCPulse+
Configuration Manager
Configuration Server
Workforce Management Builder
Workforce Management Configuration Utility
Workforce Management Daemon
Workforce Management Data Aggregator
Workforce Management Server
Workforce Management Web


Russian
CCPulse+
Configuration Manager
Configuration Server
eServices Knowledge Manager
Workforce Management Builder
Workforce Management Configuration Utility
Workforce Management Daemon
Workforce Management Data Aggregator
Workforce Management Server
Workforce Management Web


Spanish (Latin American)
CCPulse+
Configuration Manager
Configuration Server Language Pack]
iWD Language Pack
eServices Knowledge Manager
Workforce Management Builder
Workforce Management Configuration Utility
Workforce Management Daemon
Workforce Management Data Aggregator
Workforce Management Server
Workforce Management Web


Turkish
CCPulse+


Return to Genesys 7.6 Release Notes

By Product/Component By Language/Product-Component

Configuration Manager
Chinese (Simplified)
Czech
French
German
Japanese
Portuguese (Brazilian)
Russian
Spanish (Latin American)


Configuration Server
Chinese (Simplified)
Czech
French
German
Japanese
Portuguese (Brazilian)
Russian
Spanish (Latin American)


eServices Knowledge Manager
Chinese (Simplified)
Czech
French
German
Italian
Japanese
Russian
Spanish (Latin American)


Genesys Desktop
Chinese (Simplified)
Czech
French
German
Italian
Japanese
Portuguese (Brazilian)
Russian
Spanish (Latin American)


Interaction Routing Designer
Chinese (Simplified)
Japanese


Outbound Contact Manager
Chinese (Simplified)
French
Japanese
Portuguese (Brazilian)


Solution Control Interface
Chinese (Simplified)


Universal Contact Server Manager
Chinese (Simplified)
Japanese


Workforce Management Builder
Chinese (Simplified)
Czech
French
German
Italian
Japanese
Portuguese (Brazilian)
Russian
Spanish (Latin American)


Workforce Management Configuration Utility
Chinese (Simplified)
Czech
French
German
Italian
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Spanish (Latin American)


Workforce Management Daemon
Chinese (Simplified)
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Portuguese (Brazilian)
Russian
Spanish (Latin American)


Workforce Management Data Aggregator
Chinese (Simplified)
Czech
French
German
Italian
Japanese
Portuguese (Brazilian)
Russian
Spanish (Latin American)


Workforce Management Server
Chinese (Simplified)
Czech
French
German
Italian
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Portuguese (Brazilian)
Russian
Spanish (Latin American)


Workforce Management Web
Chinese (Simplified)
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Chinese (Simplified)
Configuration Manager
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Outbound Contact Manager
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Universal Contact Server Manager
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Workforce Management Server
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Czech
Configuration Manager
Configuration Server
eServices Knowledge Manager
Genesys Desktop
Workforce Management Builder
Workforce Management Configuration Utility
Workforce Management Daemon
Workforce Management Data Aggregator
Workforce Management Server
Workforce Management Web


French
Configuration Manager
Configuration Server
eServices Knowledge Manager
Genesys Desktop
Outbound Contact Manager
Workforce Management Builder
Workforce Management Configuration Utility
Workforce Management Daemon
Workforce Management Data Aggregator
Workforce Management Server
Workforce Management Web


German
Configuration Manager
Configuration Server
eServices Knowledge Manager
Genesys Desktop
Workforce Management Builder
Workforce Management Configuration Utility
Workforce Management Daemon
Workforce Management Data Aggregator
Workforce Management Server
Workforce Management Web


Italian
eServices Knowledge Manager
Genesys Desktop
Workforce Management Builder
Workforce Management Configuration Utility
Workforce Management Daemon
Workforce Management Data Aggregator
Workforce Management Server
Workforce Management Web


Japanese
Configuration Manager
Configuration Server
eServices Knowledge Manager
Genesys Desktop
Interaction Routing Designer
Outbound Contact Manager
Universal Contact Server Manager
Workforce Management Builder
Workforce Management Configuration Utility
Workforce Management Daemon
Workforce Management Data Aggregator
Workforce Management Server
Workforce Management Web


Portuguese (Brazilian)
Configuration Manager
Configuration Server
Genesys Desktop
Outbound Contact Manager
Workforce Management Builder
Workforce Management Configuration Utility
Workforce Management Daemon
Workforce Management Data Aggregator
Workforce Management Server
Workforce Management Web


Russian
Configuration Manager
Configuration Server
eServices Knowledge Manager
Genesys Desktop
Workforce Management Builder
Workforce Management Configuration Utility
Workforce Management Daemon
Workforce Management Data Aggregator
Workforce Management Server
Workforce Management Web


Spanish (Latin American)
Configuration Manager
Configuration Server
Genesys Desktop
eServices Knowledge Manager
Workforce Management Builder
Workforce Management Configuration Utility
Workforce Management Daemon
Workforce Management Data Aggregator
Workforce Management Server
Workforce Management Web

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Return to Genesys 7.2 Release Notes

All 7.2 products that were internationalized have reached end of support.

Return to Genesys 6.x Release Notes

There are no international release notes for Gplus Adapter for WFM 6.x releases.

Note: All other Genesys 6.x releases have reached End of Support. If you're looking for release notes for those versions, contact your Genesys Representative.

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This page was last modified on November 30, 2018, at 11:14.