Interaction Server Cluster Plug-in for GAX 8.5.x Release Note

This Release Note applies to all 8.5.x releases of Interaction Server Cluster Plug-in for GAX. Links in the Available Releases section enable you to access information regarding a specific release.

Available Releases

[+] Note about release order

Releases are listed by version number rather than in date order. For this reason, a recent release may be listed after earlier releases, if the version number is lower. Except when otherwise noted in the information for a specific release, each release includes all of the features and corrections that were introduced for the applicable operating system at earlier dates, regardless of the version numbering.

Release 8.5.2:

Release	Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
8.5.200.08	12/26/19	Update			X		X
8.5.200.04	01/11/19	Update			X		X
8.5.200.02	07/12/18	Update			X		X
8.5.200.01	12/19/17	General			X		X

Release 8.5.1:

Release	Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
8.5.101.02	09/08/17	General			X		X
8.5.100.13	05/01/17	General			X		X

This Release Note lists the supported operating systems for each release at a high level. For more detailed information about the supported versions for each operating system, see the eServices page in the Genesys Supported Operating Environment Reference Guide.

Discontinued Support

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list. For more information on discontinued support for operating environments and databases, see Discontinued Support in the Genesys Supported Operating Environment Reference Guide.

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Red Hat Enterprise Linux 5 operating system

Discontinued as of: 8.5.200.08

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Known Issues

You can find a cumulative list of the Known Issues and Recommendations for all 8.5.x releases of Interaction Server Cluster Plug-in for GAX, including the issues that are specific to Localized (International) releases, at the following links:

• Known Issues and Recommendations
• Internationalization Issues

Related Resources

For additional information about Interaction Server Cluster Plug-in for GAX, see the following documentation:

• The following are accessible directly from the eServices product page on the Genesys Documentation website:
  • eServices Deployment Guide describes deployment procedures for all eServices components, including deployment and use of Cluster Plug-in for GAX.
  • eServices Administrator's Guide presents recommendations for monitoring and adjusting your eServices configuration, plus detailed explanations of procedures to use for selected special purposes.
  • eServices Reference Manual provides a reference listing of configuration options.
  • Configuration options for release 8.5.0 and later are described in eServices Options Reference.
  • eServices Social Media Solution Guide describes deployment and use of the Genesys Social Messaging product.
• The eServices page in the Genesys Supported Operating Environment Reference Guide provides detailed information about the supported operating environments, including requirements, supported versions, and any conditions or limitations for eServices components.

Release Notes for other Genesys components are available here.