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Genesys Driver for use with Genesys Hub 9.1.x Release Note

Genesys Driver for use with Genesys Hub is part of 9.x starting in 9.1.000.02.

This Release Note applies to all 9.1.x releases of Genesys Driver for use with Genesys Hub. Links in the Available Releases section enable you to access information regarding a specific release.

Available Releases

[+] Note about release order

Release 9.1.0:

Release Release Date Release Type Restrictions AIX Linux Solaris Windows
9.1.005.08 11/19/20 Hot Fix X X
9.1.005.07 05/22/20 Update X X
9.1.004.08 12/26/19 Update X X
9.1.003.05 09/30/19 Update X X
9.1.002.04 06/26/19 General Under Shipping Control X X
9.1.001.03 04/19/19 Update Under Shipping Control X X
9.1.000.02 03/27/19 General Under Shipping Control X X


This Release Note lists the supported operating systems for each release at a high level. For more detailed information about the supported versions for each operating system, see the Messaging Apps/Social Engagement page in the Genesys Supported Operating Environment Reference Guide.

Discontinued Support

[+] Note about discontinued items


There are no discontinued items for this product.


Known Issues

You can find a cumulative list of the Known Issues and Recommendations for all 9.1.x releases of Genesys Driver for use with Genesys Hub, including the issues that are specific to Localized (International) releases, at the following links:

Related Resources

For additional information about Genesys Driver for use with Genesys Hub, see the following documentation:

  • The WhatsApp Guide provides details about installing and configuring Genesys Hub Plug-in for Workspace Desktop Edition.

Release Notes for other Genesys components are available here.

This page was last edited on November 19, 2020, at 16:31.

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