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Predictive Routing - URS Strategy Subroutines 9.0.x Release Note

9.0
Predictive Routing - URS Strategy Subroutines is part of 9.0 starting in 9.0.006.00.

This Release Note applies to all 9.0.x releases of Predictive Routing - URS Strategy Subroutines. Links in the Available Releases section enable you to access information regarding a specific release.

Available Releases

[+] Note about release order

Release 9.0.0:

Release Release Date Release Type Restrictions AIX Linux Solaris Windows
9.0.013.00 10/19/2018 General Under Shipping Control X
9.0.011.00 07/13/2018 General Under Shipping Control X
9.0.009.00 03/28/2018 General Under Shipping Control X
9.0.008.00 03/05/2018 Restricted   X
9.0.007.00 12/22/17 General Under Shipping Control X
9.0.006.00 09/26/17 General Under Shipping Control X

The operating systems available for use with each component release are listed in the table at a high level only. For more detailed information about the supported operating environments, including requirements, supported versions, and any conditions or limitations, see the Predictive Routing page in the Genesys Supported Operating Environment Reference Guide.

Discontinued Support

[+] Note about discontinued items

There are no discontinued items for this product.


Known Issues

You can find a cumulative list of the Known Issues and Recommendations for all 9.0.x releases of Predictive Routing - URS Strategy Subroutines, including the issues that are specific to Localized (International) releases, at the following links:

Related Resources

For additional information about Predictive Routing - URS Strategy Subroutines, see the following documentation:

Release Notes for other Genesys components are available here.

This page was last modified on October 25, 2018, at 09:08.

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