Predictive Routing - Agent State Connector 9.0.x Release Note
This Release Note applies to all 9.0.x releases of Predictive Routing - Agent State Connector. Links in the Available Releases section enable you to access information regarding a specific release.
Available Releases[+] Note about release order
|Release||Release Date||Release Type||Restrictions||AIX||Linux||Solaris||Windows|
|9.0.015.01||02/26/19||General||Under Shipping Control||X||X|
|9.0.015.00||02/15/19||General||Under Shipping Control||X||X|
|9.0.014.01||12/21/18||General||Under Shipping Control||X||X|
|9.0.012.01||08/23/18||General||Under Shipping Control||X||X|
|9.0.009.00||03/28/18||General||Under Shipping Control||X||X|
|9.0.007.00||12/22/17||General||Under Shipping Control||X||X|
|9.0.006.06||09/26/17||General||Under Shipping Control||X||X|
The operating systems available for use with each component release are listed in the table at a high level only. For more detailed information about the supported operating environments, including requirements, supported versions, and any conditions or limitations, see the Predictive Routing page in the Genesys Supported Operating Environment Reference Guide.
Discontinued Support[+] Note about discontinued items
There are no discontinued items for this product.
You can find a cumulative list of the Known Issues and Recommendations for all 9.0.x releases of Predictive Routing - Agent State Connector, including the issues that are specific to Localized (International) releases, at the following links:
For additional information about Predictive Routing - Agent State Connector, see the following documentation:
- The documentation related to this software is available from the Genesys Predictive Routing page.
- The Genesys Predictive Routing Deployment and Operations Guide provides details about installing and configuring Agent State Connector.
- The Predictive Routing page in the Genesys Supported Operating Environment Reference Guide provides detailed information about the supported operating environments, including requirements, supported versions, and any conditions or limitations for Predictive Routing components.
Release Notes for other Genesys components are available here.