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Predictive Routing - Agent State Connector 9.0.x Release Note

9.0
Predictive Routing - Agent State Connector is part of 9.0 starting in 9.0.006.06.

This Release Note applies to all 9.0.x releases of Predictive Routing - Agent State Connector. Links in the Available Releases section enable you to access information regarding a specific release.

Available Releases

[+] Note about release order

Release 9.0.0:

Release Release Date Release Type Restrictions AIX Linux Solaris Windows
9.0.015.01 02/26/19 General Under Shipping Control X X
9.0.015.00 02/15/19 General Under Shipping Control X X
9.0.014.01 12/21/18 General Under Shipping Control X X
9.0.012.02 11/02/18 Hot Fix X X
9.0.012.01 08/23/18 General Under Shipping Control   X   X
9.0.009.00 03/28/18 General Under Shipping Control   X   X
9.0.008.00 03/05/18 Restricted     X   X
9.0.007.00 12/22/17 General Under Shipping Control   X   X
9.0.006.08 11/28/17 Hot Fix     X   X
9.0.006.06 09/26/17 General Under Shipping Control   X   X

The operating systems available for use with each component release are listed in the table at a high level only. For more detailed information about the supported operating environments, including requirements, supported versions, and any conditions or limitations, see the Predictive Routing page in the Genesys Supported Operating Environment Reference Guide.

Discontinued Support

[+] Note about discontinued items

There are no discontinued items for this product.


Known Issues

You can find a cumulative list of the Known Issues and Recommendations for all 9.0.x releases of Predictive Routing - Agent State Connector, including the issues that are specific to Localized (International) releases, at the following links:

Related Resources

For additional information about Predictive Routing - Agent State Connector, see the following documentation:

Release Notes for other Genesys components are available here.

This page was last modified on March 20, 2019, at 10:49.

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