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E-mail Server 8.5.x Release Note

This Release Note applies to all 8.5.x releases of E-mail Server. Links in the Available Releases section enable you to access information regarding a specific release.

For information about 8.1.x releases of E-mail Server, see the 8.1 Release Note (Cumulative).

Available Releases

[+] Note about release order


Release 8.5.2:

Release Release Date Release Type Restrictions AIX Linux Solaris Windows
8.5.202.02 06/23/21 Update X X
8.5.201.05 03/31/21 Update X X
8.5.200.02 01/22/21 Update X X

Release 8.5.1:

Release Release Date Release Type Restrictions AIX Linux Solaris Windows
8.5.108.00 07/02/20 Update X X X X
8.5.107.06 04/27/20 Update X X X X
8.5.106.01 12/23/19 Update X X X X
8.5.105.07 08/29/19 Update Unavailable X X X X
8.5.104.30 06/28/19 Hot Fix X X X X
8.5.104.29 05/29/19 Hot Fix X X X X
8.5.104.25 02/19/19 Hot Fix X X X X
8.5.104.24 11/30/18 Hot Fix X X X X
8.5.104.23 06/05/18 Hot Fix X X X X
8.5.104.20 05/16/18 Hot Fix X X X X
8.5.104.19 04/25/18 Hot Fix X X X X
8.5.104.17 11/09/17 Hot Fix X X X X
8.5.104.14 10/12/17 Hot Fix X X X X
8.5.104.13 07/26/17 General X X X X
8.5.103.22 09/27/17 Hot Fix X X X X
8.5.103.21 05/25/17 Hot Fix X X X X
8.5.103.20 05/08/17 Hot Fix X X X X
8.5.103.19 03/23/17 Hot Fix X X X X
8.5.103.18 03/10/17 General X X X X
8.5.103.17 12/05/16 Hot Fix X X X X
8.5.103.16 10/20/16 Hot Fix X X X X
8.5.103.13 09/19/16 Hot Fix X X X X
8.5.103.11 08/17/16 General X X X X
8.5.102.07 12/15/16 Hot Fix X X X X
8.5.102.05 04/26/16 Hot Fix X X X X
8.5.102.02 12/23/15 General X X X X
8.5.101.10 01/08/16 Hot Fix X X X X
8.5.101.08 10/30/15 Hot Fix X X X X
8.5.101.07 10/14/15 Hot Fix X X X X
8.5.101.06 09/25/15 General X X X X
8.5.100.09 07/10/15 Hot Fix X X X X
8.5.100.08 05/14/15 General X X X X

Release 8.5.0:

Release Release Date Release Type Restrictions AIX HP-UX PA HP-UX IPF Linux Solaris Windows
8.5.000.08 12/19/14 Hot Fix X X X X
8.5.000.07 08/21/14 General X X X X

The operating systems available for use with each component release are listed in the table at a high level only. For more detailed information about the supported operating environments, including requirements, supported versions, and any conditions or limitations, see the eServices page in the Genesys Supported Operating Environment Reference Guide.

Discontinued Support

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list. For more information on discontinued support for operating environments and databases, see Discontinued Support in the Genesys Supported Operating Environment Reference Guide.


  • Windows Server 2012
Discontinued as of Date: June 23, 2021 Release: 8.5.202.02

  • AIX 7.1
  • Linux 5 and 6
  • Solaris 10
  • Windows Server 2008
Discontinued as of Date: January 21, 2021 Release: 8.5.200.02

  • Java 7
Discontinued as of Date: June 28, 2019 Release: 8.5.104.30

  • AIX 6.1
Discontinued as of Date: August 17, 2016 Release: 8.5.103.11

  • Use of MS Exchange 2007 with EWS connections
  • Java 6
Discontinued as of Date: February 23, 2015 Release: 8.5.102.02

  • Solaris/SPARC 9
Discontinued as of Date: August 21, 2014 Release: 8.5.000.07

Known Issues

You can find information about Known Issues and Recommendations that apply to some 8.5 releases of E-mail Server, including the issues that are specific to Localized (International) releases, at the following links:

Additional Information

For additional information about E-mail Server, see the following documentation:

Release Notes for other Genesys components are available here.

This page was last edited on June 23, 2021, at 22:49.
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