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Chat Server 8.5.x Release Note

Chat Server is part of 9.x starting in

This Release Note applies to all 8.5.x releases of Chat Server. Links in the Available Releases section enable you to access information regarding a specific release.

For information about 8.1.x releases of Chat Server, see the 8.1 Release Note (Cumulative).

Available Releases

Releases are listed by version number rather than in date order. For this reason, a recent release may be listed after earlier releases, if the version number is lower. Except when otherwise noted in the information for a specific release, each release includes all of the features and corrections that were introduced for the applicable operating system at earlier dates, regardless of the version numbering.

This Release Note lists the supported operating systems for each release at a high level. For more detailed information about the supported versions for each operating system, see the eServices page in the Genesys Supported Operating Environment Reference Guide.

You can find Release Notes for particular releases of Chat Server at the following links:

Release 8.5.3:

Release Release Date Release Type Restrictions AIX Linux Solaris Windows
8.5.308.06 09/16/19 Update X X
8.5.307.04 05/31/19 Update X X
8.5.306.03 03/26/19 General X X
8.5.304.04 01/11/19 Update X X
8.5.303.01 10/17/18 Update X X
8.5.302.03 09/27/18 Update X X
8.5.301.06 08/22/18 General X X

Release 8.5.2:

Release Release Date Release Type Restrictions AIX Linux Solaris Windows 09/08/17 Hot Fix X X 08/23/17 General X X

Release 8.5.1:

Release Release Date Release Type Restrictions AIX Linux Solaris Windows 06/26/17 General X X X X 05/03/17 General X X X X 03/24/17 General X X X X 11/14/16 General X X X X 07/29/16 General X X X X 04/22/16 General X X X X 04/06/16 Hot Fix X X X X 03/28/16 General X X X X 01/06/16 General X X X X 10/09/15 General X X X X 07/31/15 General X X X X

Release 8.5.0:

Release Release Date Release Type Restrictions AIX HP-UX PA HP-UX IPF Linux Solaris Windows 04/17/15 General X X X X

Discontinued Support

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list. For more information on discontinued support for operating environments and databases, see Discontinued Support in the Genesys Supported Operating Environment Reference Guide.

  • Windows Server 2008 64-bit

Discontinued as of: 8.5.302.03

  • AIX 7.1 64-bit
  • Red Hat Enterprise Linux 5
  • Solaris 10 64-bit

Discontinued as of:

  • AIX 6.1

Discontinued as of:

  • AIX 5.3, Solaris 9
  • Windows Server 2003 32-bit
  • Windows Server 2008 32-bit

Discontinued as of:

Link to Known Issues

The Known Issues and Recommendations section is a cumulative list for all 8.5.x releases of the product. It includes information on when individual items were found and, if applicable, corrected. The Corrections and Modifications section for each release may list additional issues that were corrected without first being documented as Known Issues.

You can find information about Known Issues and Recommendations that apply to some 8.5 releases of Chat Server, including the issues that are specific to Localized (International) releases, at the following links:

Additional Information

Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Customer Care website.

The following documentation also contains information about this software.

  • The following are accessible directly from the eServices product page on the Genesys Documentation website:
    • eServices Deployment Guide describes deployment procedures for all eServices components. It also contains a high-level description of the eServices system, its architecture, and a list of new features in the current release.
    • eServices Administrator's Guide presents recommendations for monitoring and adjusting your eServices configuration, plus detailed explanations of procedures to use for selected special purposes.
    • eServices Reference Manual provides a reference listing of configuration options; see also the eServices Options Reference below.
    • eServices Social Media Solution Guide describes deployment and use of the Genesys Social Messaging product.
  • Configuration options for release 8.5.0 and later are described in the eServices Options Reference.
  • For help on Messaging Applications including Configuration information, see Messaging Applications.
  • For help on Bot Gateway Server including deployment information, see Bot Gateway Server.
  • The operating systems available for use with each component release are listed in the table at a high level only. For more detailed information about the supported operating environments, including requirements, supported versions, and any conditions or limitations, see the eServices page in the Genesys Supported Operating Environment Reference Guide.

Release Notes for other Genesys components are available here.

This page was last modified on October 12, 2019, at 07:24.


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