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Section: transcript-cleanup
Default Value: none
Valid Values: none, agents, all, both
Changes Take Effect: Immediately
Modified: 8.5.314.02
Allows unmasking sensitive data in messages from a customer and from an agent. Unmasking applies only if an active agent (one that is visible to the customer) is present in the session. Coaching and monitoring agents will not see unmasked data. For active agents, only the data sent after the agent joined the session is unmasked.
Chat Server Release Notes
Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
---|---|---|---|---|---|---|
11/14/16 | General | X | X | X | X |
This release contains the following new features and enhancements:
This release contains the following resolved issues:
Chat Server now logs the detailed reason why it could not connect to Configuration Server during the initialization procedure. (ESR-12037)
The ChatServer.xml template file now allows metadata importing. Previously, this file contained an error that blocked the import of the metadata. (ESR-12033)
No special procedure is required to upgrade to release 8.5.106.10.