Genesys Customer Care links:
Licensing:
- Genesys Licensing Guide
- Licensing section of the Genesys Migration Guide
Information on supported hardware and third-party software is here:
What's New in Bot Gateway Server for 9.0
[+] The following new features were introduced in the 9.0.008.05 release:
[+] The following new features were introduced in the 9.0.006.04 release:
[+] The following new features were introduced in the 9.0.005.05 release:
[+] The following new features were introduced in the 9.0.004.08 release:
ha-chat-reconnecting-delay
Section: channel-chatbot
Default Value: 10
Valid Values: Any integer from 0-86400
Changes Take Effect: Immediately for new connections
Introduced: 9.0.005.05
Specifies the delay between attempts when Bot Gateway Server tries to reconnect the bot to the chat session when there is a Chat Server disconnect.
ha-chat-reconnecting-attempts
Section: channel-chatbot
Default Value: 15
Valid Values: Any integer from 0-1000000
Changes Take Effect: Immediately for new connections
Introduced: 9.0.005.05
Specifies how many times Bot Gateway Server tries to reconnect the bot to the chat session when there is a Chat Server disconnect.
ha-chat-reconnecting-delay
Section: channel-chatbot
Default Value: 10
Valid Values: Any integer from 0-86400
Changes Take Effect: Immediately for new connections
Introduced: 9.0.005.05
Specifies the delay between attempts when Bot Gateway Server tries to reconnect the bot to the chat session when there is a Chat Server disconnect.
ha-chat-reconnecting-attempts
Section: channel-chatbot
Default Value: 15
Valid Values: Any integer from 0-1000000
Changes Take Effect: Immediately for new connections
Introduced: 9.0.005.05
Specifies how many times Bot Gateway Server tries to reconnect the bot to the chat session when there is a Chat Server disconnect.
Bot Gateway Server
Bot Gateway Server (BGS) is part of the Genesys Engage Digital (eServices) platform. BGS provides an integration platform for deploying various chat bots that participate in chat sessions conducted by Chat Server. It is implemented as an eServices Digital Messaging Server (DMS) driver.
What's New
| All 9.x products | 9.x Bot Gateway Server Release Notes | ||
|---|---|---|---|
| Product | Component | Latest | Starting |
| Bot Gateway Server | |||
Documentation
Bot Gateway Server Administration Guide
Get recommendations for how to deploy and develop Bot Gateway Server.