Genesys Interactive Insights 8.5.x Release Note
This Release Note applies to all 8.5.x releases of Genesys Interactive Insights. Links in the Available Releases section enable you to access information regarding a specific release.
Available Releases[+] Note about release order
|Release||Release Date||Release Type||Restrictions||AIX||Linux||Solaris||Windows|
The operating systems available for use with each component release are listed in the table at a high level only. For more detailed information about the supported operating environments, including requirements, supported versions, and any conditions or limitations, see the Genesys Interactive Insights page in the Genesys Supported Operating Environment Reference Guide.
The platforms supported by GI2 vary depending on the installed BI Service Pack. Release notes for BI software are provided by SAP and are located inside the installation package. Open the SAP-provided release notes to discover the new features, corrections, known issues, and limitations associated with each version of the software.
For information about 8.1.x releases of Genesys Interactive Insights, see the 8.1.x Release Note (Cumulative).
Discontinued Support[+] Note about discontinued items
There are no discontinued items for this product.
You can find a cumulative list of the Known Issues and Recommendations for all 8.5.x releases of Genesys Interactive Insights, including the issues that are specific to Localized (International) releases, at the following links:
For additional information about Genesys Interactive Insights, see the following documentation:
- The documentation related to this software is available from the Genesys Interactive Insights product page.
- The Genesys Interactive Insights Deployment Guide provides details about installing and configuring Genesys Interactive Insights.
- The operating systems available for use with each component release are listed in the table at a high level only. The Genesys Supported Operating Environment Reference Guide page in the Genesys Supported Operating Environment Reference Guide provides detailed information about the supported operating environments, including requirements, supported versions, and any conditions or limitations for Genesys Interactive Insights components.
Release Notes for other Genesys components are available here.