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Genesys Web Engagement Sample Reporting Templates 8.5.x Release Note

This Release Note applies to all 8.5.x releases of Genesys Web Engagement Sample Reporting Templates. Links in the Available Releases section enable you to access information regarding a specific release.

Available Releases

[+] Note about release order


Release 8.5.1:

Release Release Date Release Type Restrictions
8.5.100.22 02/17/22 Hot Fix
8.5.100.19 12/31/21 Hot Fix
8.5.100.15 03/10/20 Hot Fix
8.5.100.14 01/31/20 Hot Fix
8.5.100.13 09/19/19 General
8.5.100.11 07/24/19 General
8.5.100.08 05/31/19 General

Release 8.5.0:

Release Release Date Release Type Restrictions
8.5.000.43 12/18/18 Hot Fix
8.5.000.42 08/01/17 General
8.5.000.35 02/03/17 General
8.5.000.34 01/11/17 General
8.5.000.33 11/15/16 General
8.5.000.26 07/11/16 General
8.5.000.19 05/16/16 Hot Fix
8.5.000.17 05/11/16 Hot Fix
8.5.000.15 04/06/16 General
8.5.000.14 01/27/16 General
8.5.000.11 10/30/15 General

Genesys Web Engagement Sample Reporting Templates is platform-independent software. You can deploy the installation package on any operating system that Genesys Web Engagement Sample Reporting Templates supports, as listed on the Genesys Web Engagement page in the Genesys Supported Operating Environment Reference Guide.

For information about 8.1.x releases of Genesys Web Engagement Sample Reporting Templates, see the 8.1 Release Note (Cumulative).

Discontinued Support

[+] Note about discontinued items


There are no discontinued items for this product.


Known Issues

You can find a cumulative list of the Known Issues and Recommendations for all 8.5.x releases of Genesys Web Engagement Sample Reporting Templates, including the issues that are specific to Localized (International) releases, at the following links:

Related Resources

For additional information about Genesys Web Engagement Sample Reporting Templates, see the following documentation:

  • The documentation related to this software is available from the product page.

Release Notes for other Genesys components are available here.

This page was last edited on February 18, 2022, at 20:28.
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