Genesys Web Engagement Sample Reporting Templates 8.5.x Release Note

This Release Note applies to all 8.5.x releases of Genesys Web Engagement Sample Reporting Templates. Links in the Available Releases section enable you to access information regarding a specific release.

Available Releases

[+] Note about release order

Releases are listed by version number rather than in date order. For this reason, a recent release may be listed after earlier releases, if the version number is lower. Except when otherwise noted in the information for a specific release, each release includes all of the features and corrections that were introduced for the applicable operating system at earlier dates, regardless of the version numbering.

Release 8.5.1:

Release	Release Date	Release Type	Restrictions
8.5.100.22	02/17/22	Hot Fix
8.5.100.19	12/31/21	Hot Fix
8.5.100.15	03/10/20	Hot Fix
8.5.100.14	01/31/20	Hot Fix
8.5.100.13	09/19/19	General
8.5.100.11	07/24/19	General
8.5.100.08	05/31/19	General

Release 8.5.0:

Release	Release Date	Release Type	Restrictions
8.5.000.43	12/18/18	Hot Fix
8.5.000.42	08/01/17	General
8.5.000.35	02/03/17	General
8.5.000.34	01/11/17	General
8.5.000.33	11/15/16	General
8.5.000.26	07/11/16	General
8.5.000.19	05/16/16	Hot Fix
8.5.000.17	05/11/16	Hot Fix
8.5.000.15	04/06/16	General
8.5.000.14	01/27/16	General
8.5.000.11	10/30/15	General

Genesys Web Engagement Sample Reporting Templates is platform-independent software. You can deploy the installation package on any operating system that Genesys Web Engagement Sample Reporting Templates supports, as listed on the Genesys Web Engagement page in the Genesys Supported Operating Environment Reference Guide.

For information about 8.1.x releases of Genesys Web Engagement Sample Reporting Templates, see the 8.1 Release Note (Cumulative).

Discontinued Support

[+] Note about discontinued items

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list. For more information on discontinued support for operating environments and databases, see Discontinued Support in the Genesys Supported Operating Environment Reference Guide.

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There are no discontinued items for this product.

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Known Issues

You can find a cumulative list of the Known Issues and Recommendations for all 8.5.x releases of Genesys Web Engagement Sample Reporting Templates, including the issues that are specific to Localized (International) releases, at the following links:

• Known Issues and Recommendations
• Internationalization Issues

Related Resources

For additional information about Genesys Web Engagement Sample Reporting Templates, see the following documentation:

• The documentation related to this software is available from the product page.

• The Genesys Web Engagement page in the Genesys Supported Operating Environment Reference Guide provides detailed information about the supported operating environments, including requirements, supported versions, and any conditions or limitations for Genesys Web Engagement components.

Release Notes for other Genesys components are available here.