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Widgets 9.0.x Release Note

Widgets is part of 9.x starting in 8.5.006.07.

This Release Note applies to all 9.0.x releases of Widgets. Links in the Available Releases section enable you to access information regarding a specific release.

Important
As of release 9.0.017.01 Genesys Widgets is no longer available to download through the Genesys Downloads Center. Instead, it can be downloaded as a zip file from the Content Delivery Network (CDN).

Available Releases

[+] Note about release order

Release 9.0.0:

Release Release Date Release Type Restrictions
9.0.017.18 04/09/21 Update
9.0.017.17 03/31/21 Update
9.0.017.16 03/23/21 Update
9.0.017.15 03/09/21 Update
9.0.017.14 01/25/21 Update
9.0.017.13 12/15/20 Update
9.0.017.12 11/30/20 Update
9.0.017.11 10/23/20 Update
9.0.017.10 10/16/20 Update
9.0.017.09 10/06/20 Update
9.0.017.08 09/18/20 Update
9.0.017.07 09/04/20 Update
9.0.017.06 08/20/20 Update
9.0.017.05 07/21/20 Update
9.0.017.04 07/08/20 Update
9.0.017.03 06/26/20 Update
9.0.017.02 06/11/20 Update
9.0.017.01 06/08/20 Update
9.0.017.00 05/15/20 Update
9.0.016.16 03/31/20 Update
9.0.016.07 02/14/20 Update
9.0.016.03 02/05/20 Update
9.0.016.02 01/31/20 Update
9.0.016.00 01/17/20 Update
9.0.015.19 01/03/20 Update
9.0.015.18 12/24/19 Update
9.0.015.11 11/29/19 Update
9.0.015.08 11/12/19 Update
9.0.015.07 11/06/19 Update
9.0.015.02 10/11/19 Update
9.0.014.13 09/27/19 Update
9.0.014.09 09/06/19 Update
9.0.014.06 08/09/19 Update
9.0.014.05 07/26/19 Update
9.0.014.00 07/03/19 Update
9.0.013.06 06/24/19 Update
9.0.013.03 06/07/19 Update
9.0.013.02 05/24/19 Update
9.0.012.01 05/21/19 Update
9.0.011.01 05/14/19 Hot Fix
9.0.011.00 05/10/19 Update
9.0.010.04 04/24/19 Hot Fix
9.0.010.02 04/17/19 Update
9.0.009.06 03/27/19 Hot Fix
9.0.009.04 03/21/19 Update
9.0.008.04 02/04/19 Update
9.0.007.09 01/28/19 Hot Fix
9.0.007.08 01/03/19 Hot Fix
9.0.007.07 12/21/18 Update
9.0.006.02 10/25/18 General
9.0.005.00 09/26/18 General
9.0.004.03 09/05/18 General
9.0.003.03 07/27/18 General
9.0.002.06 06/26/18 General
9.0.001.04 05/11/18 General
9.0.000.10 03/28/18 Hot Fix
9.0.000.08 03/07/18 General


Widgets is platform-independent software. You can deploy the installation package on any operating system that Widgets supports, as listed on the Genesys Widgets page in the Genesys Supported Operating Environment Reference Guide.

For information about 8.5.x releases of Widgets, see the 8.5 Release Note (Cumulative).

Discontinued Support

[+] Note about discontinued items


The legacy version of the Offers Widget has been deprecated as of version 9.0.015.11. Offers is now embedded in the existing Engage Widget. If you're currently using the legacy Offers widget and need help, please reach out to your Genesys representative.


Known Issues

You can find a cumulative list of the Known Issues and Recommendations for all 9.0.x releases of Widgets, including the issues that are specific to Localized (International) releases, at the following links:

Related Resources

For additional information about Widgets, see the following documentation:

  • The documentation related to this software is available from the Genesys Widgets page.

Release Notes for other Genesys components are available here.

This page was last edited on April 9, 2021, at 13:57.
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