Contact Center Advisor and Workforce Advisor 9.0.x Release Note
This Release Note applies to all 9.0.x releases of Contact Center Advisor and Workforce Advisor. Links in the Available Releases section enable you to access information regarding a specific release.
|Release||Release Date||Release Type||Restrictions|
|9.0.002.03||12/21/18||General||Under Shipping Control|
|9.0.001.06||10/11/18||General||Under Shipping Control|
|9.0.000.06||07/05/18||General||Under Shipping Control|
Contact Center Advisor and Workforce Advisor is platform-independent software. You can deploy the installation package on any operating system that Contact Center Advisor and Workforce Advisor supports, as listed on the Pulse Advisors page in the Genesys Supported Operating Environment Reference Guide.
For information about changes to the Pulse Advisors operating environment in a specific release, see the What's New section for that release in the Advisors Platform Release Note.
For information about 8.5.x releases of Contact Center Advisor and Workforce Advisor, see the 8.5 Release Note (Cumulative).
- MS SQL Server 2008
- Discontinued as of: 9.0.003.04
You can find a cumulative list of the Known Issues and Recommendations for all 9.0.x releases of Contact Center Advisor and Workforce Advisor, including the issues that are specific to Localized (International) releases, at the following links:
For additional information about Contact Center Advisor and Workforce Advisor, see the following documentation:
- The documentation related to this software is available from the Pulse Advisors product page.
- The Genesys Performance Management Advisors Deployment Guide provides details about installing and configuring Contact Center Advisor and Workforce Advisor.
- The Pulse Advisors page in the Genesys Supported Operating Environment Reference Guide provides detailed information about the supported operating environments, including requirements, supported versions, and any conditions or limitations for Pulse Advisors components.
Release Notes for other Genesys components are available here.