How It Works

This section describes how the different functions enabled by the UC Connector work. It contains the following topics:

• UC Connector GUI
• Voice Scenarios
• Instant Message Scenarios
• Presence Monitoring
• Free Seating
• The Preview Window
• The Interaction Window
• Reporting Events
• Lync Integration
• Customized Help
• Customized Languages
• Customized Knowledge Worker States
• External Number Redirect