Genesys Performance Management Advisors Deployment Guide
Welcome to the Genesys Performance Management Advisors Deployment Guide. This document describes how to deploy all Advisors components for a full implementation.
This document is primarily intended for system implementers and system administrators. It has been written with the assumption that you have a basic understanding of:
- computer-telephony integration (CTI) concepts, processes, terminology, and applications
- network design and operation
- your own network configurations
The organization of this Guide is based on the recommended order in which you should approach deployment of Advisors applications.