Update AGA Properties in the Database
The Manage Adapters page in the Administration module is read-only. To manage Advisors Genesys Adapters (AGA), you must update the configuration in the Platform database. Use the following procedure. A new Advisors Genesys Adapter instance is automatically created in the database whenever you install a Genesys Adapter.
|1. To update the properties of an installed AGA, edit the properties (HOST and PORT) in the ADAPTER_INSTANCES table in the Platform database.|
|2. Navigate to the installation folder for the adapter and update the following properties in the inf_genesys_adapter.properties file:|
|3. Restart the Advisors suite server (Platform server) and the AGA for which you edited the properties.|
|4. To remove a configured AGA instance, remove the associated record from the ADAPTER_INSTANCES table in the Platform database. However, before removing an adapter instance record, you must remove the Stat Servers configured for that adapter instance. You can use the SPSTATSERVERCONFIG stored procedure to remove the Stat Server configuration records. See Manage Advisors Stat Server Instances for more information.|