The basic sequence of events for deploying Genesys Performance Management Advisors is shown below. This sequence is repeated throughout the book to help you understand where you are in the deployment process.
Advisors now integrate with the Genesys Management Layer. If you have installed earlier releases of Advisors and are familiar with the process, be aware that there are additional tasks required starting in release 8.5.1. See Integration with the Genesys Solution Control Server for information. The deployment summary below is specific to Advisors deployment; it assumes that you have installed the Local Control Agent (LCA) on any servers that require it, and that you have configured your Application and Host objects. During the deployment of the Advisors components, some installers will prompt you for information about Applications, Hosts, LCA, and the Solution Control Server (SCS).
Also starting in release 8.5.1, you register and manage Stat Servers differently than in previous releases. The Advisors Genesys Adapter installer no longer prompts you for Stat Server information. You now execute dedicated database procedures against the Advisors Platform database to:
- register or remove Stat Server instances
- add, edit, or remove Stat Server configuration settings related to Advisors
See Manage Advisors Stat Server Instances for information.