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Email reports

This page describes reports you can use to learn more about email interaction volumes, statistics, and outcomes in your contact center. Reports in the Email folder are ready-to-use, but as always, can be modified to suit your specific business needs.

About Email reports

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The following reports / dashboards are available in the CX Insights > Email folder:


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This page was last edited on September 21, 2018, at 21:30.
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