Co-browse reports

This page describes reports you can use to learn more about agent handling of contact center interactions involving Co-browse sessions. Reports in the Co-browse folder are ready-to-use, but as always, can be modified to suit your specific business needs.

About Co-browse reports

The following reports are available in the CX Insights > Cobrowse folder:

• Co-browse Detail Report
• Co-browse Summary Report

Related Topics:

• Go back to the complete list of available reports.
• Learn how to understand and use reports.
• Learn how to create or customize reports.