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Outbound Contact reports

This page describes reports you can use to view historical information about outbound campaigns running in your contact center (outbound engagement). Reports in the Outbound Contact folder are ready-to-use, but as always, can be modified to suit your specific business needs.

About Outbound Contact reports

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The following reports are available in the CX Insights > Outbound Contact folder:


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This page was last edited on November 15, 2017, at 20:11.
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