Jump to: navigation, search

Email reports

This page describes reports you can use to learn more about email interaction volumes, statistics, and outcomes in your contact center. Reports in the Email folder are ready-to-use, but as always, can be modified to suit your specific business needs.

About Email reports

1

The following reports / dashboards are available in the CX Insights > Email folder:


Related Topics:

This page was last edited on September 21, 2018, at 21:30.
Comments or questions about this documentation? Contact us for support!