To create a skill, perform the following actions:
- Go to Accounts > System > Agent Skills.
- Click the New button.
- Enter the following information:
ImportantThe Name field must be unique in the environment.ImportantThe list of displayed folders is based on each tenant's access settings.
- Name—The name of the skill
- Tenant and Folder—The tenant and folder to which this skill belongs
- Click the Save button.
This page was last edited on July 17, 2020, at 16:05.