Viewing the History of Solution Definition Files

Solution packages might change over time. They might be upgraded (up-versioned) to include both minor and major changes in the solution definition. New solutions might be added, removed, or retired. Genesys Administrator Extension enables you to generate reports to track these changes.

Generating a Report on the Solution

1. Select a solution from the Deployed Solution List.
2. Click History. The History panel is displayed to the right of the Deployed Solutions List. You can filter reports by one or more of the following criteria: Time, User, Tenant, and Change.