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Enabling or Disabling Roles

There are multiple methods to enable or disable a role:


Enabling or Disabling a Single Role

  1. Go to Accounts > System > Roles.
  2. Select a role. A new panel opens to the right.
  3. In the new panel, perform one of the following actions:
  • If the role is currently enabled, click the Disable button.
  • If the role is currently disabled, click the Enable button.


Enabling or Disabling Multiple Roles

  1. In the header, go to Accounts > System > Roles.
  2. In the Roles panel, select the check box beside each role that you want to enable or disable.
  3. Click the Bulk Change button. A pop-up menu displays. Select Enable to enable the selected roles, or Disable to disable the selected roles.
  4. A dialog box displays to confirm the action:
  • Click the OK button to continue.
  • Click the Cancel button to discard the action.


category:Genesys Administrator Extension category:Genesys Administrator Extension User Guide

This page was last edited on July 10, 2013, at 15:54.

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