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User Actions Dashboard

The User Actions dashboard contains data about user events (that is, who did what and exactly when).

In addition to the numerous panels that can be created for the User Actions Dashboard, this dashboard contains an Audit Trail Log (for details refer to the Audit Trail Log table below. A user's activity is logged for 31 days in the Audit Trail Log panel. After 31 days the activity in the Audit Trail Log is deleted.

User Actions records can contain data associated with one or more of the following fields:

Field Type
id keyword
requestID keyword
@timestamp date
userName keyword
@endtime date
duration integer
action keyword
actionDetails keyword
objectType keyword
objectSubtype keyword
objectName keyword
objectID integer
apicall boolean
successful boolean
errorMessage text
details text
endPoint text
changeSet object

Audit Trail Log Fields

Field Type Description
@endtime date The date and time when the action was executed and completed.
@timestamp date The date and time at which the action started (for example, the time at which the request arrived in the system).
  • EDIT - Enables you to change the configuration object.
  • ALTER - Enables you to modify the underlying physical object (for example, Calling List table)
  • EXECUTE - Enables you to execute any operation over the Campaign group.
  • SEARCH - Enables you to search for a contact or suppression entry.
  • READ - Enables you to read the exported lists.
apicall boolean Enables you to see if a change was manually performed by a user or automatically by the system. For example, if the change was manually performed by a user the apiCall is false and if the change was automatically made from a 3rd party system or external system using an API call to run the command remotely the apiCall is true.
details text Contains an additional text description of the action.
duration integer Indicates the actions duration (that is, @endtime - @timestamp) in milliseconds.
endPoint uri Indicates the API end point.
errorMessage text Contains a relevant error message (as displayed in the UI or as returned in the API response) when the request execution is not successful.
id text Contains the unique identifier.
objectID integer Contains the DBID of the object as stored in CME.
objectName text Contains the name of the object as stored in CME.
objectSubtype text Location Rule | Filtering rule | Selection Rule Contact | Upload Rule Contact |

For details, refer to the Object Types and Related Sub-types section

objectType text Contact List | Suppression List | Time Zones Map| Compliance Rule | List Rule | List Automation |

For details, refer to the Object Types and Related Sub-types section

requestID keyword Contains the Request ID. The Request ID can also be provided via the x-request-id header in the API CX Contact request. The Request ID must be generated by the client and can be used to track specific API requests (for example, for customer scripting troubleshooting purposes).
successful boolean Indicates true or false. True if the action is completed successfully and false if the action is not completed successfully.
userName text Indicates the Login Username associated with the user who initiated the action that is being logged.

Object Types and Related Sub-types

Object Type Object Sub-types
Campaign Group
  • Voice
  • SMS
  • Email
Campaign Template
  • Voice
  • SMS
  • Email
Dialing Profile
  • Voice
  • SMS
  • Email
Session Profile
  • Voice
  • SMS
  • Email
Contact List
  • Contact List
  • Original File
  • Rejects File
  • Message File
Suppression List
  • Suppression List Voice
  • Suppression List SMS
  • Suppression List Email
  • Original File
  • Rejects File
  • Message File
Time Zones Map
Compliance Rule
  • Attempt Rule
  • Location Rule
  • Contact Times
  • Contact Dates
List Rule
  • Filtering Rule
  • Upload Rule Contact
  • Upload Rule Suppression
  • Selection Rule Contact
  • Selection Rule Suppression
  • Selection Rule Advanced
List Automation
  • Import File
  • Send Campaign Group
  • Import Suppression
  • Export Contact List
Specification File
Data Mapping
  • For Import
  • General
  • Security
  • Pacing
  • Dashboard
  • Panel

Related Topics

This page was last edited on June 25, 2019, at 16:38.


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