8.5.219.24

Workforce Management Server Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
09/19/22	Update						X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

• WFM Server is updated to include improvements to the health check functionality.

Resolved Issues

This release contains the following resolved issues:

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WFM now inserts all valid non time-off calendar items when inserting multiple calendar items. Previously, when the time-off option BatchRequest=1 was set, no calendar items of any kind were inserted if even a single item in the batch could not be inserted. (WFM-35295)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.219.24.