8.5.101.23
Workforce Management Server Release Notes
Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
---|---|---|---|---|---|---|
08/02/16 | Hot Fix | X |
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What's New
This release includes only resolved issues.
Resolved Issues
This release contains the following resolved issues:
Supervisors with full access rights to WFM objects and modules can now remove object access rights to certain sites or teams from a user's access rights. Previously, in specific configurations, supervisors were unable to remove access rights to site or team objects and the user's access rights remained unchanged. In these cases, WFM displayed a Warning message. (WFM-26107)
In multi-site schedule scenarios, selected sites and teams now appear correctly in agent schedules, after a single site and team is selected from another site in the agents' selection tree. Previously, WFM displayed the schedules for selected teams, but not for selected sites. (WFM-26060)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.101.23.