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Section: CalendarService
Default Value: false
Valid Values: true, false
Changes Take Effect: Immediately
Dependencies: None

Specifies whether or not WFM Server uses the calculation algorithm for full-day time off start/end time and paid hours.

If this option value is set to true when users add full-day time-off requests with unspecified start/end times, WFM Server resolves the start/end times using the algorithm.

Workforce Management Server Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
12/22/16 General X

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What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

Importing Forecast IV and AHT data now works correctly. Previously, importing Deferred activities for certain IV or AHT data would sometimes fail. (WFM-26697)

WFM Server now calculates the Full-Day Time Off duration properly for Time-Off Rule validation when the [CalendarService] DetermineFullDayTimeOffStartEndPaidHours configuration option is set to true. Previously, Time-Off Rule validation sometimes failed when the Full-Day Time Off duration was calculated using this configuration. As a result, requests that should have been placed in Wait Lists were not queued and the time-off item would incorrectly be scheduled, even if limitations were exceeded. (WFM-26642)

WFM now adds all Time-Off requests to a wait list when Multi-Site Activities (MSA) have limit values that are met or exceeded. Previously in this scenario, some Time-Off requests were not wait-listed.

Time-off requests submitted before this fix is applied will not be automatically approved (autogranted). After this fix is applied, a supervisor must manually approve these requests. (WFM-26600)

Schedule notifications that were not acknowledged by the WFM API client immediately are now preserved. Previously, these notifications were displaced. (WFM-26556)

Upgrade Notes

No special procedure is required to upgrade to release

Supported Languages

See Release 8.5.x Translation Support.

This page was last edited on July 26, 2017, at 15:52.
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