Workforce Management Server Release Notes
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This release includes only resolved issues.
This release contains the following resolved issues:
WFM Server now performs Staffing Forecast Split at a rate closer to that of previous WFM Server versions (earlier than 8.5). Previously, when WFM Server 8.5 performed the staffing split, Forecast factors such as Service Level and ASA were loaded unnecessarily, causing the Staffing Forecast Split to be unacceptably slow. (WFM-23910)
WFM Server now loads Shift item sequences (Breaks/Meals) correctly. Previously, Shift items did not load correctly if multiple sequence items contained different minimum paid hours. (WFM-23905)
No special procedure is required to upgrade to release 8.5.003.19.