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8.5.218.02

Workforce Management Server Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
12/11/20 General X


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Workforce Managment

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What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


WFM now consistently saves changes to agent properties. Previously, WFM sometimes failed to save changes to agent properties if a time-off type assigned to the agent's time-off rule was recently deleted. (WFM-33478)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.218.02.

This page was last edited on December 11, 2020, at 14:18.
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