As of Friday October 16th, access to restricted content on this site now requires you to log in with your Genesys account. If you don't have an account, you can request one at these locations: Request MyPartner Portal Account or Request My Support Account.
Jump to: navigation, search

8.5.003.02

Workforce Management Server Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
12/22/14 Hot Fix X

Helpful Links

Releases Info


Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


In multi-skill scenarios, WFM Server now schedules meetings that are longer than 15 minutes and have more than one agent. Previously in multi-skill scenarios, WFM Server's Meeting Scheduler sometimes generated an internal error. (WFM-22383)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.003.02.

This page was last edited on April 26, 2016, at 23:03.

Feedback

Comment on this article:

blog comments powered by Disqus