8.5.003.05

Workforce Management Server Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
02/04/15	Hot Fix					X

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Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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WFM Server now inserts Time-Off items in the Calendar more quickly. Previously, this process might have taken more than one minute if the configuration audit contained a large number of records. (WFM-22606)

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WFM Server now updates the Actual group of Activity Performance statistics in the Extract, Transform, and Load (ETL) Database for the current day. Previously, WFM Server did not update these statistics in the ETL Database if the corresponding Activities Schedule, Forecast, or Activity Configuration statistics did not change. (WFM-22559)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.003.05.