8.5.003.22

Workforce Management Server Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
12/17/15	Hot Fix					X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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Multi-Site Activity (MSA) staffing is now correctly retrieved from the assigned Forecast Scenario when building a Schedule Scenario. Previously, MSA staffing was retrieved from the Master Forecast when building schedules for MSA, resulting in an incorrect schedule for the Schedule Scenario with an assigned Forecast Scenario. (WFM-25181)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.003.22.